[Resolved]  LIC Credit Card — Wrong payment

Address:

Bangalore, Karnataka

My Name is SHIVAKUMAR
My LIC Card No. is - 4628 xxxx xxxx 5005.
I had registered 6 of my family's LIC policies under this card.
On 10th June 2010, I received a SMS from LIC Cards, that premium for 2 of the policies listed, was paid through the card. On 11th Jun 2010, I received another SMS that premium for 1 of the policy was paid on that day through LIC Card.
When I checked my records, I found that 2 of the 3 policies for which premium was paid through LIC Card, was already paid by me. The details are as follows.

Policy No.[protected]
Premium Amount : Rs.3745.
Frequency of payment - yearly
Last payment dt- 27-Feb-2010 (paid by me)
LIC CARD - paid the premium again on 10-Jun-2010 Rs.3845.

POLICY No.[protected]
Premium Amount - Rs.11504/-
Frequency of payment - yearly
Last payment dt- 02-Jun-2010 (paid by me) NEFT Transfer
LIC CARD - paid the premium again on 10-Jun-2010 Rs.11581.10


POLICY No.[protected]
Premium Amount - Rs.2433/-
This policy does't belong to me. LIC cards had just added it to my card. Hence I am not responsible
LIC CARD - paid the premium on 25-Aug-2010 Rs.2433

I had also placed a request to revert the same through customer service. The request number is [protected]A

I have no idea why no action is being taken by corp-bank or LIC regarding the same despite repeated complaints.

Can anyone suggest whom we should contact in corp-bank or LIC to resolve this.

Regards
Shivakumar Kotne
Bangalore
[protected]

Failure keeps you humble and Success keeps you glowing, but only Faith & Attitude Keeps you going......