I would like to log a complaint against LIC Housing Finance Ltd. B/7, Silver Apartments, Shankar Ghanekar Marg, Prabhadevi Dadar (W) Mumbai - 400028. Tel: 022-24210978.
My name is Varun Kumar Shrivastava and my file no. is 170697(in LIC Housing Finance Ltd.). I had applied for the housing loan in the branch a month ago along with the required documents for me as well as for the property, and a cheque for INR 1000 as processing fee. They have provide me the sanction for the loan on the 15th day of September 2010. After that we submitted our origional property document for the disbursement on 21st day of September 2010.
On 23rd September they have rejected my application on basis of the area covered by the flat what I am willing to purchase. They said we are having a policy that, LIC Housing Finance will provide loan only on those property which are covering built-up area 450 Sq. Ft. or more.
The above mentioned statement has not been mentioned in my sanction letter and not communicated to me well in advance by the Business Manager or any other employee from LIC Housing finance. Even after that I did not found such policy on the website of LIC Housing Finance Ltd.
Because of lake of communication and not transferring the correct knowledge to the customer now I have lost my valuable time and the same is causing for the delay in the payment what I have to make to the seller of the property.
Kindly log a complaint agaist the LIC Hosing Finance Ltd. I would like to claim INR 50,000 from LIC Housing Finance Ltd. for the time I lost in their slow process and delay caused in the payment.
Request you to take necessary action against LIC Housing Finance Ltd.
Varun Kumar Shrivastava