[Resolved]  LIC Housing Finance Ltd, Ghaziabad — Sanction letter/Interest rate/ EMI calculation Goo[censored]p

It’s a Pandora of error, I took Housing loan from LICHFL Ghaziabad branch in December 2007.
Loan amount was 23 Lac and tenure was 20 yrs.
Contemporary Brach manager was Pawan Sharma and ahent was Shiv O.
It was confirmed to me that loan will be disbursed at 10.25% intertest rate and at the time of disbursement my EMI was calculated on the basis of Rs. 24 Lac loan amount rather 23 Lac.

It was indicated to branch manager several times but rather doing any thing she kept on giving me assurance and it continued for 5 months

I kept on paying EMI on the basis of 23 Lac loan amount and company didn't deducted my principal amount, so even after paying 5 months EMI my loan was 23 Lacs itself

Later on as the new branch manager Nirupama Jawahar stepped in it got settled in June 2008, but I already lost the tax benefit of principal amount for year 2007-08.

Now problem is I haven't received even the sanction letter of my Home loan yet which I want as its my right.
Second problem is as per LIC my basis points were 275 and as per them my interest rate should be current PLR minus (Basis Point /100), so my current rate if interest should be 11.25% as current PLR is 14%, but they are charging me 11.5% that is also without any notification.

In addition to it at the time of disbursement it was told to me by branch mng that my interest rate will not change for next 6 months, but just after 3 months LICHFL raised my interest to 11%. Please help me to wriggle out with the problem. Worst part is there is no one in LICHFL who understand or listen to customer's problem.
My details are given below:
LIC housing loan A/C no. is 5341(Ghaziabad)
Loanee: Jitin Sahni/ Sangeeta Sahni
Loan amount: 23 Lac
Tenure: 20 Years
Disbursement date: 27th Dec 2007
ROI at Disbursement: 10.25%
Current ROI: 11.50%