LIC Money Plus — Not Responding to our request.

These LIC money plus guys (the insurance agent) approached us and forcebly made us opt for a policy for 25000 on three members and 10000 on two members.
and said that we can lock in the policy once after the completion of Three years. Now when i approached the Insurace company at Kamaraj Road (Frazer Town) Near Padmini Products Bangalore, the lazy useless officials there behave in such rude manner when you ask them something. They neither respond to us in a polite manner. The Cash counter Lady and few other lazy officials sit their only to chat their family related stories. And once when we distract them they fowl upon us. Such impatient and uncivilized way of behaving with customers when we ask them doubts.
The Insurance agents are more than the officials. Before opting for the policy they reminded us every now and then but later on They changed their mobile No's and donot respond to our calls if we call up their land line No's.
When we directly approach the office at Kamaraj road to ask the details regarding the Insurace agent or details of the policy these lazy ones (who draw salary just to chat their family related issues) fowl upon the customers.
Inspite of the Big queue waiting there for payment these cash counter ladies act so lethargic and never respond to the customers greivience. I will also take up the matter to where ever and see to that such ill mannered officials are out of the LIC office