[Resolved]  LIC Money Plus — misleading to the consumer

last year when i bought lic money plus policy, my agent said policy is transferable to any place as well as premium is paid to any branch.but this year when i went to fateganj branch from where i bought policy, the officials told that the policy is non-transcferable as well as the premium can not be paid to the other city branch.so i personally feel
that lic agnets have less knowledge or they ignore what consumer want or misguiding to consumer.so what can be done to be more transparent to consumer
for lic.
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Aug 14, 2020
Complaint marked as Resolved 
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How can I get the current status of my policy? My policy number is[protected] and proposal number is 5788. I am not satisfy with your sevice. My contact Number is [protected]. Thanks.
my policy no.[protected] of Money plus, my name is kishor udesing sisodiya, I have continuous paid each year 10000/- premium in money plus, but now at completion of 3 year locking period, I told to my agent will not to pay 4th premium of Rs. 10000/- but continuous same policy by picked out from fund, by giving written application with original policy certificate but, after 15 days, I have recd. directly surrender amount cheque.
so, that I want to say, I haven't told to agent to withdraw my policy by written application, so how can lic closed/withdraw my policy.
I have taken this Money Plus Policy on 30/03/2007 (Policy No.[protected]. At that time my agent told me that I have to pay only for 3 years and afterwards no need to pay any amount amd the policy will continue for 20 years. When I asked my agent on 26/11/2010 about current status (amount) of the policy as I want to surrender the policy and withdraw all the money, I got the reply that the policy was discontinue from May 2011 because I didnot pay the premium in fourth year and the amount was as per NAV of May 2011. I think that either LIC Agents are not trained properly or they are not giving true picture to their customers only for the sake of completing their targets.
I too had taken money plus policy and the agent who misguided us. Now when I tried to surrender my policy after 3 year locking period. I am told that for every 10, 000 an amount of Rs, 2500 will be deducted as the sensex of LIC is down and it is based on the market or wait till 2015 to get the

This is total cheating by LIC and its agents by giving wrong information at the time of taking the policy.
I totally agree with Mr. Rajesh as I too have gone through the same problem with LIC and its agent. At the time I took the policy a different picture was provided that we have to pay for 3 years as locking period and then the amount multiplies. But when I checked the status to surrender this year I was told by the agent that for every 10, 000 an amount of Rs 2500 will be deducted based on the market rate or to wait until 2015 to take backl the actual amount paid by us.This point was not informed at the time of applying for the policy

LIC and its agents are cheating the public or their agents are providing wrong information just to get hold of clients and take their commissions

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