[Resolved]  Lic Of India — Non payment of policy matured on[protected]

Sir,
My policy No.[protected] matured on March 2009. Claim was submitted by me with the policy bond on[protected]. Despite reminder over and phone and in person by my agent Shri Subhas Chopra(Jain), position up to which payment will be done was not cleared by the Branch as well by the zonal office, Raipur. I took status report print on[protected] which detailed as :
Policy No.[protected]; Type - ORD; Plan/Term/Ptern - 147/05/05; Mode - YLY; Inst-prm 10000.00; Status - POL MATURED; Issuing Branch code : 38F; Devo - 9999999: .... .... .... DOC 22/03/2004; Mat.Dt. - 03/2009; Last due 03/2008; FUP 03/2009; X-CH - 0.00 Last A/C Dt. : 11/03/2008; Rate : 10
No. Bon.Year - 00; Assignment : REFER TO DOCKET; NAME : SHRI MAHABIR PRASAD AGRAWAL; ADD: 24/2, State Bank Colony, Nehru Nagar, BHILAI, Distt: Durg (C.G.). Loan detail : No Previous Loan Exists. Cash Option : 50058. Life Cover Opt. .... Annunity Lost : 0. Pension option : .... Deposit Not Present. NO PAYMENT HISTORY FOR THIS POLICY.

Even after this report I contected several times to the Rajhara Branch, Raipur Regional Office and Bhopal Zonal Office of LIC and their reply on some of those calls are as under :
[protected] [protected] Shri Subhash Chopda (Agent) : Advised by the Branch the claim has been sent to Bhopal for release of payment.
[protected]-2676221 - MS Jyoti -- Koi paper nahin ana hai. File online ana hai.
[protected]-2583052 - Mr. Dewangan -- I shall advice Mr. Shukla on his coming back from leave.
[protected]-2676221 - No response in between 4.42 pm to 5.00 pm
[protected]-2583052 - Mr. Shukla -- Lineup kar raha hun ... Aur kya kar sakta hon ...
[protected] [protected] - Mr. Kesarwani -- Kuch Technical error tha. Aaj rectify ho gaya hai. Kal Bhopal Chala Javega fir 2 - 4 roj men bhuktan ho javega. (There was some technical error. Rectified today. Will be received by Bhopal tomarrow and payment will be made within 2-4 days).
[protected]-2676221 - MS Jyoti -- Kuchh Technical Problem ke karan Data Rajhara se nahi aaa raha hai. Aaj Dekhate hain.
I am unable to understand why they could not overcome with the proble lapsing period of more than 5 months. I why should I suffer for them. LIC should release payment with interest for the delayed period from their suspense account the adjust their suspense account after they trace out the error.

Please guide / help me.
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Aug 13, 2020
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