[Resolved]  Lic Of India — payment mode change

Address:

Jaipur, Rajasthan

Dear Sir,
I am a policy holder of LIC since 2005. And later on I have buy a ULIP plan table No. 188 with policy no.[protected] on[protected] with the ECS monthly mode. Now I have some problem to deposit the premium in ECS mode so I visit the local branch on[protected] to change the mode and approach to Mr. Pawan Pareek, HGA and give him application regarding the necessary changes then he said that go to Mr. S.K. Sharma, AAO he is the person who told you that what to do. I asked him to do so, but he said that If a person opted ECS than he/she will not be able to change the mode till policy end date. I request him that I am not in position to pay the premium through ECS, then he replied that you must close your bank account so It will automatically be closed. I asked him that tell me other option because this is not possible for me to close Bank Account for this problem. Than I request to let me talk with some higher authority who can satisfy me with a proper answer, but he denied and on request he talked to Mr. Ashok Gupta on land line but he is not available on his seat. After requesting again and again he tried to contact him on mobile but after calling on 2-3 times on different mobile numbers Mr. Gupta tell Mr. Sharma that their is no other option, So I request Mr. Sharma to let me talk with Mr. Gupta but Mr. Gupta refused to talk with me.
Then I approached to Mr. S S Rastogi, Chief Manager of that branch then he told me to talk to Mr. Sarda who was Adm. Officer over their, When I approached him, he was busy on his mobile, after 15 minutes, he ask me, then I request him to sort out my problem, but he said that you must not deposit requisite amount in your bank account on your ECS date, so ECS will be returned and the payment will automatically be stopped. I told him that their will a penalty of Rs. 150 which LIC charges against returning the ECS and bank also charges a penalty of Rs. 250. This is not enough my track record will also affact. so I will not go for it. Then he again busy on his mobile without giving me proper answer.

Mr. Sharma and Mr. Sarda also told me to surrender the policy then it will automatically closed and all charges will be stopped.


Now I want to ask you that these responsible persons are suggesting me such irresponsible answers which shows LIC's bad reputation in the market. Now I will also suggest my known, friends and relatives that donot go for LIC's Policies, If then you also go for the same, you are ready to face problems, which will be created by these administrative officers.

So, I am asking you that, Had I made a mistake to faith on LIC as It shows me that time when the policy was offered me.

Now, I will through the ball in your court to decide that what is good and bad about it and let me know my questions answer that it will be possible or not to change the payment mode.

k k yadav
[protected]@gmail.com