Lic Of India — Money back policy - money not received

Address:Mumbai City, Maharashtra

As per the policy, i am supposed to get 10% of the basic sum assured every five years. I have not received the amount yet.

1. I have been informed by 902 branch that my original policy need to be submitted until otherwise the cheque will not be released. My husband is also holding similar policy, but he has received the cheque without submitting any forms or policy

if any rules is there, it should be applicable for all

2. Also i received one more call informing that the cheque was couriered in the month of February but it is returned due to wrong address. I have been staying in the below said address from 2008 which is also registered with LIC and all my premium receipt are addressed in the same address


Wht system is followed
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