[Resolved]  LIC of India / Policy — Sub: Policy Bond Lost By LIC and not Approving Loan on Policy

Address:

Meerut, Uttar Pradesh

To, Date: 01 Dec 2010

The Executive Director CRM/Chief (CRM)
LIC of India,

Sub: Policy Bond Lost By LIC and not Approving Loan on Policy
No.[protected] Without Submitting the Policy Bond

Dear Sir,

I, Manu Agarwal, Resident of 28, Rajeev Puram, Nera Takshila, Garh Road Meerut taken a LIC policy “Jeevan Shree” of sum assured Rs.500000 on 28 Jan 2002.
I have also availed the loan facility on this policy from LIC and handed over my policy documents at your Mawana Branch (0275) on 04 Nov 2006.
Now I have repaid all loan amount with interest till 22 Sep 2010 but still looking to receive my policy bond. In this regard I have communicated with Ms. Kalpana at Mawana branch (0275) many times and today she informed me that the same has been lost by LIC.
Now again I am in need to avail the loan on this policy but the LIC staff is not agree to approve the loan without submitting the policy bond.
This is much painful situation for me and I am suffering due to much financial crisis.
I request you to please get this matter resolved on the highest priority within a week’s time else I would have to approach to the Consumer Court. Please take a serious action against Ms. Kalpana so that in future no other customer would suffer and image of the LIC will not be hampered anymore like it had been inmycase.

Thanking You,


Yours Faithfully
Manu Agarwal
Policy No.[protected]
28, Rajeev Puram, Garh Road,
Meerut (UP)
M-[protected] and [protected]