[Resolved]  Lic Of India — premium policy amount not updated

Sir,i have a complaint regarding the non updation of premium amount.
my name is Girish solanki
my policy no.[protected]

I am living at Ahemdabad and my policy maked from Kerala.
Actually the policy has been done in kottayam division but since 2 years we are living in Ahmedabad and last premiuam deposit from Sirohi (rajasthan).
My brother had deposited the premium amount was 03,October 2011 and next premium is in 24, September 2012.
But thing is last premium is not updated on the account as a result of which when my wife gone for depositing premium amount today in Ahmedabad branch , he was told that the premium amount of October is also left and still it has not been updated and also policy is closed .

After complaining to the LIC office at Ahmedabad (Gujarat), where i used to deposit money they told that"they are not the authorize person to do any changes or updates in the account".

Now you tell me what to do,will i think that my money has just gone and i again have to deposit the amount or there is alternate option.

As a proof i have the receipt given by the man present at the deposit window when i have deposit the money in the 03, October 2011.


Please do reply as early as possible.
Thanks
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Sir,i have a complaint regarding the non updation of premium amount.

I am leaving at jamshedpur and my mother and father are having LIC premium policy(sorry i dont knw much about these premium policies).
Actually the policy has been done in bihar in khagariya district but since we are leaving in jharkhand so we deposit money from jamshedpur.
My mother has deposited the premium amount of her and my father for september 2009 and next premium was in march 2010.
But thing is that this was not updated on the account as a result of which when my brother gone for depositing premium amount in march he was told that the premium amount of september is also left and still it has not been updated.

After complaining to the LIC office at jugsalai,jamhedpur where i used to deposit money they told that"they are not the authorize person to do any changes or updates in the account".

Now you told me what to do,will i think that my money has just gone and i again have to deposit the amount or there is alternate option.

As a proof i have the receipt given by the man present at the deposit window when i have deposit the money in the september 2009.


Please do reply as early as possiple.
Thanks

Deepak Kumar
ph no-[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Life Insurance Corporation of India [LIC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    6212
    Pending
    0
    Resolved
    2214
    Life Insurance Corporation of India [LIC] Phone
    +91 22 2217 8600
    +91 75 5267 6254
    Life Insurance Corporation of India [LIC] Address
    LIC Central Office, 2nd Floor, Jeevan Bima Marg, Mumbai, Maharashtra, India - 400021
    View all Life Insurance Corporation of India [LIC] contact information