[Resolved]  Lic Policies — Refund of Salary deducted premiums instead of instead of refunding excess premiums paid later

The copy of complaint raised to the below mentioned addressee in writing sent through post, which is unattended so far is enclosed herewith for ready reference and perusal.

regards,
Omana.M.K




Sr. Divisional/ Branch Manager (KGSD)
LIC of India, KGSD Dept
Divisional Office “Jeevan Prakash”
Kurian Uthup Road, Nagampadom
KOTTAYAM- 686 001

Dear Sir/Madam,
Sub:-Non-updation of Policy premiums at your end, already deducted from Salary and
paid through Treasury.

Ref:-POLICY NOS.[protected] &[protected]

I am thankful to receive the cheque no.30215 of Federal Bank Ltd, dated 17/03/09, for Rs.3288/- being the refund of premiums remitted through salary deduction for February 2008 to April 2008 in respect of my Policies bearing nos.[protected] &[protected].
It is very clear from the above refund that the premiums were received at your end and were not updated by you, in my policy account, in due course.
Due to this non-updation in time, I had to pay directly at your Vaikom Branch, an enhanced premium of Rs.575/- each for the above two policies for three months amounting to Rs.3450/- for keeping them live, as per the following details:

Policy no.[protected] Receipt no.[protected] dated 27/02/009 for 02/2008 to
01/2009 @ Rs. 575/- Total amount Rs.6900/-

Policy no.[protected] Receipt no.[protected] dated 06/03/009 for 02/2008 to 02/2009
@ Rs.575/- Total amount Rs.7475/-

So, please not that I was bound to pay an additional amount of Rs.162/-, in total, for a mistake
committed by somebody at your end.
I was in service of Govt Dept up to 30/04/2008 and hence the premiums remitted through Salary Deduction should be taken as such till that date.
At this juncture, I would like to point out that you have committed a couple of mistakes and it is not fair on the part of LIC to refund the regular premiums instead of refunding the enhanced premiums remitted thereafter.
Hence, I would request you to either refund the excess amount of Rs.162/- or adjust the same in the future installments.

Thanking you,
Sincerely Yours,
Peruva,
31st March 2009

OMANA.M.K
Aswathy
Peruva P O
PERUVA, 686610
Kottayam Dist