[Resolved]  Lichfl — Not Respond about the EMI to be paid

From
K.Balaji Sukumar
20/71
Akula Street
Kadapa
516001
Cell [protected]

Respected sir,
My name is K.Balaji Sukumar, Resident of Kadapa. I had taken loan on A/C no[protected] at LICHF ltd at Kurnool in the year 2005-06 around. I am paying the EMI through local Bank at Kadapa i.e Corporation Bank promptly. But I am not getting the receipt, latter I came to know that when I pay through bank I cannot get the receipt. Because of this I could not able to know the balance amount and the particulars of EMI and others. In the month of March 09 I enquired about the balance amount but the person a lady voice could not give certain response and kept the receiver. Again I called to the same number and talked to the Manager about the Balance amount to pay and about the EMI amount, The Manager took my Personal Cell No and said that I will send u the detailed Statement and u can find out the balance and other details.

But he couldnaot able to send the same. I go on paying the EMI as I like i.e Rs 1500/- instead Rs 1371 as company fixed earlier. From Sept 08 I paid 2200/- and latter I continued to pay Rs 1500 as EMI thinking that the lone amount will be decreased a little bit.
On 17-1-09 I got a letter stating that there is a reduction in the interest and EMI bu t I do not know how much it is. I called the local office about the EMI particulars, same as they promised to send but they couldn’t. In the month of April 09 I paid only 1400/- Dt 15-04-09 as DD wontedly because the company will send at least memo for payment. Latter a memo came to my address stating that your EMI is 1550/- but u paid Rs 1400/- and with interest you have to pay the balance amount. Then I called the branch manager of Kurnool about the letter which I got from LIC hyd branch i.e Ref LA 451753Dt 17-1-09 stating that The EMI was reduced but now you send letter stating the EMI has been Increased. But manager informed me that he will find out and send the details very soon. As usually I did not get any thing. Latter in the month of in the month of Jun 09 I paid Rs 1600/-on 17-06-9 but I got a letter on 19-06-09 satiating that “ Broken per Int. EMI is Rs 1555/-- Interest Rs 14/- Recovery Charges RS 150/- Total RS 1719-60P Less Suspense ( DR)Rs 1411-30 Net Payable is Rs 308.30P. I think that there is some thing happening and I want to meet personally to Kurnool office. In third week of JUN 09 a phone call for Kurnool office stating that u have due to pay, I replied that the manager promised me to send the details of EMI to pay and other particulars and I am waiting for the same. On replay the madam responded “ Sir it is not possible to send through post and you better to come to office and clarify the came in our Kurnool office. On that I visited the office on 9-7-09 and met Sri Koser Begam at LIC kurnool office at around 11.45 AM as the manager is not in seat.
I asked her about my loan and how much I have to pay, She replied that the EMI reduced form this month. I showed the letter which I got form LIC hyd branch i.e Ref LA 451753Dt 17-1-09 and asked her medium I got this letter stating that the EMI has been reduced earlier only but you are stating now it is reduced and showed the letter. She read it and said that seriously what you read in that- letter stating that the loan has been increased, I convinced that the letter states that the EMI is reduced pleased find out and give me the statement and let me the balance EMI please. She gave the statement and said that see the interest has been increased in the month Sept 09 as 1550/-. I was amazed and asked her Madam I don’t know about this why cant u send me the particulars of EMI. She said recklessly we informed you through sending letter if you did not get it that is not out mistake. But actually they did not send me any letter. She extended the following question the same I am submitting for kind perusal;
If you did not get letter why u paied the excess amount than your old EMI i.e 1371/-
I replied that I got a little bit of savings in my budget and I paid extra amount thinking that the loan amount will deduce.

She said angrily don’t tell lies you got letter and u wontedly paid the extra amount. Then a said If I know the same why cant I pay Rs 1550/- instead Rs 1500/- she recklessly told me that we have nearly thousands of accounts and I am taking print outs and sending for dispatch section to dispatch don’t ask me and who asked to come to this office. The I asked the madam the following questions
Madam don’t get angry I came to know about EMI and balance of my loan,
How can I know that If the EMI increased or decreased can’t you send a letter to me. If the account became defaults then only you are sending me letter. If I know correctly the EMI amount I may pay easily and I wont became a defaulter and I may not pay the challan as late fee.
For all above questions Respected Kauser Begam Replied as follows
We are sending all letters there is no fault form us If you want you can go to court are any thing u can do. Don’t disturb me and I am not the dispatch clerk you can ask dispatch Clark named Mr Sudhaker who went to bank and will come in few minuets.
I waited for sri Sudaker, He came after half an hour after talking with him first he is not a dispatch cleak, and he said the LIC kurnool brance only send letters if the loan holder became a defaulter other wise they did not.

Respected sir How can I know that about the floating intrest rates and how can I know the EMI I had to pay. My excess payments are crediting as loan adjustments, If I pay l;ess amount the lic is paying late charges and challans. On 7-6-09 I gt a letter that u are defalter your net payable is 1855/- with add interest charges Rs 30-70P.
In that letter also there is no EMI to be paid form next month. How it is possible to pay.
And I think the way Respected Kousar Begam treated me in the office of Kurnal is not appreciated.
Please take necessary action to do justice ant do not make me as a deflator.
Thanking you sir
Yours faithfully,

K.Balaji Sukumar