[Resolved]  LICI — Rejection of loan against money back policy

I, Saroj Kanti Samanta, resident of Vill-Hatabari, Udayan Cinema Road, P.O. Contai,
Dist. PUrba Medinipur, West Bengal, PIN-721401 taken a LIC Money Back Policy No.[protected].
I took loan from that policy and repaid it on 11.12.2009 I am awaiting for my Policy Bond
refunded. Suddenly on urgent need of money for medical treatment I apply for fresh loan.
The loan officer Mr. Mohanti refused my loan application saying you are not entitled to get
loan several times. When I beg him describing my urgent need of money for medical treatment,
he roughly misbehaved me saying how can I find your Policy Bond among 30 Thousand Policy. He
cut down my loan application and return it to me cancelling the loan application.

Thereafter I personally meet Mr. Panda, Sr. Branch Manager, Lici, Contai Branch and
request him to grant my prayer. I am sorry to say that very disgusting and painful behavior
is offered by Mr. Sr. Branch Manager. He said, he could not do anything. The loan officer's
decision is final. I have to wait a undefined period to get my Policy Bond refunded. He is
quite busy to handle my problem. Inspite of all my efforts to convince him my urgency of money,
I was returned home with cut down loan application prayer and loan application form.

I request you to please get this matter resolved on the highest priority and please
take a serious action against Mr. Senior Branch Manager so that in future no other customer
would suffer like me.