Loop Mobile — Charges deducted for free caller tune

Address:Thane, Maharashtra

Hi,
I had received an SMS from loop mobile on 8/12/10 to set free caller tune & list of tunes was given.So I activated the caller tune from the list. But Rs 15 charges were deducted from my balance. I had made complaint in loop mobile website 3-4 times, but my complaint is unatended yet.
My mobile no is [protected]

Regards,
Vaibhav Dsouza.
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Hello,

My mobile no is [protected]. I had activated Free 200 local SMS pack at Rs-11 on 9th OCT 11, for which I have also received confirmation that this pack has been activated. However after that for every single message I am being charged, which is just not acceptable from my side, because even in past iI have faced this kind of SILLY mistakes from LOOP MOBILE.

In spite of contacting customer service several times, I have neither received satisfactory response nor my balance back. This is worst Mobile service I have received till today. I have spoke to many of your executives..like Ibrahim Khan.

I am not requesting you to refund my TT, but I am ordering you to refund..because this is our right.. We can not tolerate this kind of treatment anymore.

This is the height frustrating customer..Stop harassing customer like this!!!

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