[Resolved]  Luminous Inverter — Delear is supplying TEZ inverter instead of Luminous inverter.

Hi,
On 31/03/2009 I have booked a Luminous inverter (800 VA) and Exide Battery (Invertor 1500 FT ) from a Luminous Dealer (Dealer Address: Battery Centre, Ranipark, Madhyamgram Chowmatha (Opp Subhas Maidan).Kolkata - 700129, Contact Person Name: Sanjib Guha, Mobile No: [protected]). During booking he has insisted me to buy a Luminous battery of 150 Amp. But during discussion we told him we want exide battery only. Though in the booking slip (No.309) he wrote he will provide us Luminous Inverter (800VA), Luminous Battery and LuminousTrolley and Price would be Rs15500/-. But after installation we found that ha has installed TEZ Inverter (Instead of Luminous) of 800 VA, Exide Battery (1350 FT-Inverter) and a normal trolley. After installation he took Rs 14500/- from us. When we have gone to his place he makes us understand that 1350 FT Exide Battery is equivalent to Luminous 150Amp Battery, though we asked for Exide 1500 FT battery. And when we have asked why he has given TEZ inverter instead of Luminous, he is just ignoring the fact. Please advice us what do we do? Please take action against this dealer.
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Aug 14, 2020
Complaint marked as Resolved 
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DEAR SIR,
I WOULD LIKE TO LODGE MY FORMAL COMPLAINT
AGAINST SHARK INDIA, NARAYANTALA, BAGUIHATI, KOLKATA - 59, FOR BEING UNABLE TO REPLACE INFERIOR QUALITY BATTERY ( FULL BACK-UP OF 10 MINUTES ONLY ) EVEN AFTER 35 DAYS OF TAKING AWAY MY BATTERY.
EXPECTING AN EARLY RESPONSE.
AJAY THIRANI ( MOBILE [protected] )
I have purchases luminous inverter but when the install inverter the deler give other company '' Taz Inverter "
So I want to knoe it is ok ? what to do
Hi,
On 06/12/2009 I have purchased a Luminous inverter (800 VA) and Luminous Battery (Battery IL 1400) from a Cool Airconditioning (Dealer Address: H-69, A, Dilshad Garden, Delhi-95, Phone No:[protected]. Invoice No. 2880 & 2881. For the fourth time I am writing a complaint in net because I got frustrated of the servicing. The battery is making a noise like bursting of gas and no backup is there (In the second service the person told the battery will sound like this only). For the fourth time I am going to complaint but will I get the better service?
TELL US WHAT IS RIGHT IS THIS LUMIUNS OR DUPLICAKE MY NO. IS [protected] I BOUGT A SET EXIT BATTARY AND ALSO LUMINUS INVERTUR WHICH LOOK TEZ MATRIX
I AM VERY DISAPPOINTED FOR LUMINUS INVERTOR SERVICE 10 KVA & 5 KVA INVERTOR


RAHUL GUPTA
BIDHUNA DISTT-AURAIYA(U.P.)
M NO-[protected], [protected]
I am asking the luminous dealer in vijayawada city in Andhra pradesh, Please send me the address

an his contact numbers.

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