Comments
I have purchased a Luminous Batter Model ILT 18000 bearing Sr. No.- 171599 on 10. 12. 2008 from your local dealer M/s Puja Battery, Sitamarhi (Bihar) Phone - [protected], [protected].
The complain for back up remains continew from the installation of the same. I have complained to the dealer several times and he attended only two times & reported that due to voltage problem the battery is not charging properly, so that the back up is almost is 15% only but I am using the inverters from 25 years & at present I am using inverters with Exide Batteries only but when I heard that theLUMINOUS BATTERY is better, I Purchased the same to test the quality of LUMINOUS but it was very bad resulted.
At the same time I am two inverter one with luminous battery & one with Exide invatuber battery & also changed the inverters with the both batteries to pick the full charging or back up. But your Luminous battery is gives only 1/2 hr. back up & the Exide give 8 hrs.
So, arrange to set right my battery to avoid any desputes legally.
Thanking You,
Arun Khemka C/o - Sarvodaya Press, Shankar Chowk, Sitamarhi - 843302
email - [protected]@yahoo.in
The complain for back up remains continew from the installation of the same. I have complained to the dealer several times and he attended only two times & reported that due to voltage problem the battery is not charging properly, so that the back up is almost is 15% only but I am using the inverters from 25 years & at present I am using inverters with Exide Batteries only but when I heard that theLUMINOUS BATTERY is better, I Purchased the same to test the quality of LUMINOUS but it was very bad resulted.
At the same time I am two inverter one with luminous battery & one with Exide invatuber battery & also changed the inverters with the both batteries to pick the full charging or back up. But your Luminous battery is gives only 1/2 hr. back up & the Exide give 8 hrs.
So, arrange to set right my battery to avoid any desputes legally.
Thanking You,
Arun Khemka C/o - Sarvodaya Press, Shankar Chowk, Sitamarhi - 843302
email - [protected]@yahoo.in
luminous ilt 18000 — replace the battery
dear sir ,i am facing the problem regarding replacement of luminous battery . product serial no. is 719514. code is BIC9 date of sale is 16/8/2009 the service engg. of the company detected the battery fault and told that the battery willbe change. but there has been no action taken.the service station emp. taken my battery on 6/7/10 but till date they have not provided new battery. the dealer surya battery ltd of kanpur told me i[censored] will provide me 500rs. i will install better battery for u from the company.the service engg. manoj kumar who is taking care of battery replacement says that u take either battery of hundai or other but not luminous battery. they are not taking the matter seriously and just delaying that matter.
so that i want quick action and replace my battery as
my complain no. is 5778.
attachment of goods receipt report
thanks
ANAND KUMAR VERMA
CELL NO. [protected], [protected], [protected]