[Resolved]  Madhur Courier Hubli — non delivery of docket

My one of the important documet which is sent from indore on 9/2/2010 from indore to hubli,which is contaning a very important document which means a lot to me,if i would have received within time i would have participated in govt supples tender,but these stupid courier till now dint gave delivery to me.so i lost the tender due to this courier service,none of the staff response properly to the customer nor the delivery point staff nor the booking point staff.even i had complained to the headoffice bhopal they to neglected the thing by saying that they will call us.but till now i dint received any call nor any nformation.
I already lodged a complain to head office and also at bangalore, but they are also not giving me proper information about the product, they are saying me very soon we will get the product. As per the headoffice policy, we should get the product within 3 working days.