[Resolved]  Magma Fincorp — Not providing the Car Loan Account no & changed the ECS date

Address:Hyderabad, Andhra Pradesh

Respected Sir,

I Amruthraj Ravoori booked a new Car Hyundai I20 Sports model on 28th Sept 2011 on the name of my wife Mrs Anupama Beeraka.

I have taken the finance from the Magma Fincorp, during the LOAN AGREEMENT I have told them very clearly that I want the ECS date should be on 20th of every month. Magma Fincorp people have given me the ECS form and mentioned in the ECS form as 20th of every month starting from 20th OCT 2011 and asked me to get authorized from HDFC bank. I got it stamped and submitted the ECS form with MAGMA on 27th Sept 2011 and took the deliver of the CAR on 6th OCT 2011.

My ECS has supposed to start from 20th OCT 2011 but it was not happened on that date and it started from 1st Nov 2011. When I tried to reach the MAGMA people for the same they said some TYPO error happened at their end and after a chain of emails they said they will apply another new application form from me and asked to wait till 15th NOV 2011. But nothing has happened yet still the ECS is deducting on 1st of Every month. I tried reaching all the heads at the MAGMA FinCorp Office located at Ameerpet Hyd office but there is no response. Morever when I tried to reach them they won't answer the calls.

Moreover till now I didn't know my Car Laon account no and MAGMA haven't send me the schedule of my ECS. Even they have forged some my signatures. I have some financial committiments on which I couldnot able to pay the ECS on 1st of every month and communicated to them much before so they haven't took any action on that yet.

Request you kindly help me out in making those people to change the ECS and date and let me know the CAR loan A/c no and as well as the ECS schedule.

If required I can attach the emails and deal agreement.

Thanking you,
Amruth
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Aug 13, 2020
Complaint marked as Resolved 
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