[Resolved]  Mahanagar Gas Ltd, Mumbai — Getting refund for already wrongly done payment for gas bills

Address:

Maharashtra

Dear Sir / Madam,
Pl.find below complaint no & email sent to Mahanagar gas ltd.
One week has been over but still I doesn't received refund for my wrongly done payment for other gas meter.
Pl.look into in..

rgds

Yogesh
[protected]
Email : [protected]@rediffmail.com

CC Pl.see below attached communication with MGL customer care for getting refund...

Dear Sir / Madam,


This is an acknowledgement for the mail sent by you.



The context of the mail has been forwarded to the concerned dept for further resolution / action.



Will revert back to you once we receive feedback from the concerned department.



Your unique docket / complain number is 887160 & BP No is [protected].



Your unique docket / complain number is 887194 & BP No is [protected].



Regards,

Customer Care,

Mahanagar Gas Limited.

For further details logon to - www.mahanagargas.com




[protected][protected][protected][protected]

From: Yogeshm [mailto:[protected]@godrej.com]
Sent: Tuesday, November 01, 2011 3:35 PM
To: Support
Subject: Re: Getting refund against already payment done against CA No[protected]Meter No.[protected] BP No- from 04/09/2009 onwards



Dear Sir,

Today I have done the cheque payment of Rs 6126/- against BP No is [protected].

Now awaiting refund amount against BP No is [protected].



Pl.do the needful for same.



rgds



Yogesh

----- Original Message -----

From: Support

To: [protected]@godrej.com

Sent: Monday, October 24, 2011 11:09 AM

Subject: FW: Getting refund against already payment done against CA No[protected]Meter No.[protected] BP No- from 04/09/2009 onwards



Dear Sir / Madam,



This is an acknowledgement for the mail sent by you.



The context of the mail has been forwarded to the concerned dept for further resolution / action.



Will revert back to you once we receive feedback from the concerned department.



Your unique docket / complain number is 887160 & BP No is [protected].



Your unique docket / complain number is 887194 & BP No is [protected].



Regards,

Customer Care,

Mahanagar Gas Limited.

For further details logon to - www.mahanagargas.com




[protected][protected][protected][protected]

From: Yogeshm [mailto:[protected]@godrej.com]
Sent: Saturday, October 22, 2011 1:11 PM
To: [protected]@mahanagargas.com
Subject: Getting refund against already payment done against CA No[protected]Meter No.[protected] BP No- from 04/09/2009 onwards



Pl.see below bill complete payment details which I have done wrongly agaisnt other residing flat 78/3



(ie for CA No[protected] ,Meter No.[protected] , BP No- [protected] )



22nd Feb ,2010 --- Rs 436/-

28th April ,2010 ----Rs 2354/-

26th June,[protected] Rs 897/-

5th Sept,2010---- Rs 1167/-

28th Sept---- Rs 25/-

16th March,2011--- Rs 568/-

16th May,2011 ---- Rs 479/-

13th July,2011---- Rs 550/-

13th Sept,2011 ---- Rs 550/-



Request you to look in this & refund the above amount to my ICICI bank S/B A/c[protected].



Hope you understand and do the needful for same.



Dear Sir,



From last 04/09/2009 onwards MGL persons regularly drops gas hard copy bill against CA No[protected]Meter No.[protected] to my flat(78/6)



and based on that I regularly done online payment thru' MGL website for CA No[protected]Meter No.[protected]



Now yesterday first time I received MGL pending bill of Rs 6126 /- against CA No[protected]Meter No.[protected] from that it clears that since last



two years onwards I have done wrong payment against other residing flat due to the confusion between current flat nos.- 78/3 and 78/6 earleir Flat no- 5 & 6 and



flat no- 11 & 12 respec.



So now as per todays discussion with you ,I request you to refund me all amount from date 04/09/2009 to till date against already wrong payment done for other residing



flat No 78/3,Godrej Creek side colony,Vikhroli (E) having CA No[protected]Meter No.[protected] BP No- [protected] .



So pl. do the needful for same as based on this only I can take corrective for doing actula payment for CA No[protected]Meter No.[protected]



CC : Pl.see attached for your reference.



a) partial statement from icici & hdfc bank for same

b) MGL bills for two different CA no



rgds



Yogesh Mistari

[protected]