I am a consumer of MSEDC (billing unit no. 4751, PC- 5) and my consumer number is 020023074649. I applied for a new connection on 30 July, 2012 (application no. 2313022) and a new meter was installed at my residence in September. But the newly installed meter happened to be faulty (meter no. 02059004). We didn’t consume any electricity during October billing cycle because we were out of station. As soon as we started consuming electricity, the meter started to blink very fast and didn’t even stop when there was no outgoing. As a result of this faulty meter, I received following bills-
Month Units Amount Remarks
Oct-12 125 750.00 Even though meter didn’t run, 125 units were charged.
Nov-12 12033 152380.00 Now faulty meter was running very fast.
Dec - 12 417 158680.00 The actual reading of the faulty meter was 5417 units.
Jan-13 144 157020.00 Faulty meter was replaced on 24-12-12 (meter no. 9800647611)and the current reading for the billing cycle is 44 units
After receiving the bill with a huge amount, I approached the MSEDC office. My bills were recalculated on the basis of 200 units consumption per month where as my actual consumption per month is around 100-110 units per month. Still I made all the payment as per recalculation. My payment details are below-
1. Rs. 2000 on 24-12-12 (receipt no. AA32210)
2. Rs. 200 on 26-12-12 (receipt no. 4326316) for reconnection
3. Rs. 1600 on 10-1-13 (receipt no. AA35178)
After making all the payment, still I am receiving the bills with huge denomination. Staff from MSEDC keeps on visiting my place enquiring about payment of bill or cancellation of connection.
In my current bill after new meter has been installed, I have been charged extra 100 units. Also the experience of visiting different office locations has been mentally and physically agonising for me.This experience with a consumer doesn’t go down well and it has been a lot of suffering for me even the fault being at the part of MSEDC.
I would request to round off all my previous bills on the basis of my average consumption rather than random units. We as consumer can’t just pay our hard earned money for somebody else’s fault. I request you to kindly look into the matter and resolve the issue.
Rajendra Kumar Jain
Consumer no - 020023074649