[Resolved]  Mahindra First Choice — Stay away... Big scammers, looters of hard earned money

Address:West Bengal

After I first visited Mahindra First Source, Tollygung Fari branch off Anwarshah Road, the branch manager sweet-talked me in to paying him a car, which was supposed to be 1 and a half year old and had only driven for 20k kilometres.

When I got in touch with the company that owned the car, I was informed the vehicle was driven for more than 80k kilometres.

Now when I am asking for my initial refund of 10,000 back the manager guy refused to refund even a penny.

That was a booking amount paid towards a car whose basic stats were misrepresented purposely by the Mahindra sales manager at Tollygunj branch( Mr. Anjan Das Gupta)

STAY MILES AWAY FROM THIS COMPANY. A COMPLETE SCAM.

And no matter where you are, do not BOOK A CAR WITH MAHINDRA FIRST SOURCE OR PAY BOOKING AMOUNT TO MAHINDRA FIRST SOURCE without doing a complete background check on the car you plan on buying on your own.
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Aug 13, 2020
Complaint marked as Resolved 
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Sir, firstly there is no such booking at the Mahindra first choice, tollygunge branch under the name of Binay Bose. so you need to provide the correct details in terms of the name in which the booking was done and the date of booking and car model.

Secondly, the correct way to verify the authenticity of the odometer is by taking the car details to the company workshop and getting the service history report. this certainly done on hearsay or assumptions.

i am certain that Mahindra First Choice, tollygunge branch does indulge in such malpractices and am also certain that if by any remotest chance, your claim is found to be true, not only will your booking amount be refunded, an inquiry will also be initiated.

having said that, you must either substantiate your claim by providing correct details such as name of the booking etc as well as the service history records or else you MUST withdraw your baseless allegations and not misguide any customers. in case you need any help in getting the service history records, you may get in touch with the Mahindra First Choice Tollygunge team and they will surely help you out.


Regards,


Amit
I had bought a Honda City from First Choice dealer in Andheri East. The meter reading showed only 36k kilometers and the car was priced accordingly which I paid. I have the First Choice warranty booklet which also mentions the odometer reading as 36k. Recently I went to an authorised Honda service center and when they pulled up the records, it showed that the car had already completed 60k kilometers one year before I had purchased it. I have the official records from Honda on that as well.

Since I have both records I will be filing a case against First Choice shortly.

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