[Resolved] Mahindra Logan — Service and the spare parts | |||
I have taken Logan patrol on 9th April 2008 from Star Automobile, Jabalpur. I found that the service of the Mahindra is very poor. They hardly have one service station in a metro city which is generally very far from the city. Like now I am in Bhopal and they have service station at Misrodh which is out of Bhopal periphery. Their service is also not satisfactory. They are not able to trace the fault in the car, repair is far away!! They replace whole part in the small problems. It is very unfortunate that the resale value of Logan is not good so I can not sale this problematic car. I will advise my fellow colleagues not to buy this car as their service is not good. The parts are not available in markit, one has to got to their service station for any small trouble. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Our Logan Vehicle Reg no:TN 22 BL 4666 met with an accident on 04/11/10 and left to service on the same day to MPL Automobiles Body Shop @ Porur (Chennai).Dealer complaints that spares is available only @ Nasik.It is already 22 days since we left for service and only 10% of the work is complete.So very poor service support after sales.If there is no spare parts available in Chennai why should they sell Logan here? We met with an heavy loss because of their very poor service.And ours is a Cab Vehicle, we are completely fed up, with their irresponsibility.If the service is not completed within this month, we kindly request you to take back the vehicle and refund us.
We apologise for any inconvenience caused. Kindly send us your contact details on [protected]@gmail.com Our team will contact you at the earliest and provide you an effective resolution.
We appreciate your patience and understanding.
Team Logan