[Resolved] Mahindra & Mahindra Scorpio — M&M not able to arrange for spares of Scorpio

sgaonkar

from Mul, Maharashtra

Address:

Bangalore, Karnataka

Hi,
I have bought scorpio sports model in 2005 (Chassis No: 80598).
Recently in feb 2012, I was advice to change my headlight control switch (combi switch with hazard part no 1105DA0031N) during service, which I agreed. But as spares were not available they could not change it. Till date they are not able to get the spares, now every week I call Narshima from India garage ([protected]) to check on the availability, still they have not got the headlight switch which make driving at night dangerous.

I have sent mail to M&M(Nisha Goradia and Pradeep Periasamy) on this but no positive action is taken. I want to book M&M for this deficiency in service as they are not able to get the required spare to repair the vehicle.

Thanks,
Shyam

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Aug 13, 2020

Complaint marked as Resolved

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Comments

karunesh_mahar

from Gurgaon, Haryana

My Scorpio went for a body work at Concept Sector 63 body shop and after two months of delays, my car is still not repaired and handed over to me and its third month and car is still in the body workshop.

Body Workshop - Noida
Koncept Automobiles Pvt. Ltd.
A-181, Sector 63
Noida-201301 (U.P)
Ph:[protected]/[protected]
Fax:[protected]

I have been told since last two months and Chassis are not available and I am really frustrated with the delays. Because of internal inefficiencies in its internal parts procurement, it’s disappointing that Mahindra makes its customers to suffer mentally and financially.
If this is not resolved in timely manner in next one week, I will be left be no other option but to get my car towed from the shop and discourage others from buying any Mahindra vehicle in future.