[Resolved]  Mahindra & Mahindra — delay of delivery

Address:

Tiruchirappalli, Tamil Nadu

2nd march

shiva automobiles pvt imt,

trichy

tamilnadu-620020 receipt num-3732 serial num-2572

-On booking i was told that there would be a waiting period of 3 weeks. I felt that it was fair and they booking was done

efficiently and I finalized on E6 model (8 Seater) diamond white color.I dint want to pressure the MPL ppl so waited till

28th of March (i.e. yesterday) and went to their showroom. And my troubles start now. I meet the sales manager mr.antony who

made my booking and ask for the status and he says in a cool nonchalant way "It will take time sir. Why are you in such

hurry? What you want?". I was totally taken aback by this statement. I explained my situation telling him that I have sold my

vehicle taking his word into account. He said "Last week when you called there was good delivery rate. But now there are no

cars available. You have to wait." I said i was ready to wait but he had given me a commitment of 3 weeks and it was almost 4

weeks and all I want is a confirmed date of delivery. Even though i was really frustrated i was very nice to him. I asked him

how can there be no system by which they can monitor the booked vehicle. He also revealed to me that my car was not even

billed yet. And it would take 10 days to deliver my vehicle from the date it is billed.Now we have no car with us now. And i

m being pressurized by my family and friends to look for other options. Maybe a Innova or a Safari. Those things are there

for delivery or max a waiting time of about a week. But i don’t want to go for them.
they are not taking care ( neglectiing ) of customers with huge name of mahindra brand.You may know competetion improves the

quality????


I expect a final solution with ur help.

Thanking you,

Arun Prasad s

91 [protected].




Arun Prasad.S