[Resolved]  Mahindra Scorpio — Irresponsibility

Address:Coimbatore, Tamil Nadu

Respected sir/madam,
We need Scorpio Top model (white colour) 8 seater with Air Bag urgently.
we asking vehicle for past 45days but still now we didnt get any response from showroom.
They are saying that vehicle is already booked it is delayed.also not even giving any further
feedback about vehicle.As a Customer what would we do for this.we can wait for 1 or 2 weeks
more than that means how its possible.we are suffering a lot and please sort out the problem
within this week otherwise we will move our View for any other vehicle.
Thank you,
regards
U.K.Nair.
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Aug 13, 2020
Complaint marked as Resolved 
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Sub :- Complaint against service rendered for scorpio, Registration no WM38W9443

Dear Sir,
Please be informed that the above car has been given to your workshop on 28.08.2012 at Rudra Automart, Asansole, West Bengal, with some technical problem. Initially your service engineer told me change fuel pump injector & afterwards i have been informed to replace the fuel pump injector & then told me fuel pump is damaged after i have been change fuel pump. After proper anticipation from my end in the regard, now your service engineer is asked for total engine over hauling, I am surprised to see such unprofessional attitude from a reputed organisation like you i am suffering huge financial loss due to this incident with this present scenario it is not possible for me to bear the cost of servicing since it is not clear what is the actual problem. need full at FOC basis.

Detail of the car for your reference is given below:-

Car number- WB 38 W 9443
Date of sent to workshop- 28.08.2012
Date of purchase - 21.05.2009

Thanking You,
With Best Regards:
Mr. Umakant Rout,
Post- Barjora, Bankura,
West Bengal- 722 202
Ph.no- +91 [protected], +91 [protected]

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