[Resolved]  Make My Trip — Bus Time Mentioned was Wrong

Address:Mumbai Suburban, Maharashtra

This complaint is against one of the very know travel agent "Make My Trip" in which I booked the BUS ticket From Mumbai to Indore for November 4th, 2012. The boarding time mentioned on the ticket is 10:00 PM from Teen Hath Naka, Thane and the actual time bus left from the boarding point was at 8:00 PM i.e Two hrs before the time mentioned in the ticket. At 7:50 PM, I received a call from Royal star people, saying that bus is already standing at Teen Hath Naka, Thane and About leave in 5 Minutes.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir,

First and foremost sincere apologies for the inconvenience caused to you.

With reference to your complaint, we request you to please share your booking Id or write to [protected]@makemytrip.com, so that we can look into the matter.

Regards,
Team-MakeMyTrip Care

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