Make My Trip — Flight Reschedule

Address:Pune, Maharashtra

Hi,

Booked my tickets - Booking ID IN1303B14103 (Booking Number - 2K249P). This ticket was booked on the phone and the representative told me that in case reschdule I will have to pay Rs. 1500 per person.

I got this rescheuded on 4th April by paying full charges. They charged me Rs 3100 instead of 3000 for 2 tickets which is anyways more charge than what MMT representative told me. Still then I paid the full charge. Until now I havent received my reschduled tickets. I have to fly on 12th march and this delay is unacceptable. I made several follow up calls to ,make my trip but all to vain. A representative told me I will get my tickets in 6 hours yetsredat night and its 10 hours after that I still dont have my tickets. When I called today morning their system is not working. The morning representative I called today - I asked him to call me back if the system is up and he says there is no gaurantee. What kind of service is this?

Please look into ASAP.

Thanks
Govind
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Comments

Dear Govind,

At the outset, we sincerely apologize for the unpleasant instance.

With reference to your complaint, please note that revised E-Tickets has already been mailed to you on 8th April, 2013.

Regards,
Team-MakeMyTrip Care
Kindly explain the reschedule booking with an example as I have to reschedule my booking. Kindly suggest what are the other charges included for reschedule
MakeMyTrip India Customer Care's response, Jan 16, 2017
Verified Support
Dear sathy68,

Greetings from MakeMyTrip!!

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.
Assuring you best of our services.

Team-MakeMyTrip Care
We had booked the flight tickets for munnar from hyd. Our journey date is 28th may. But we want to postpone it to 4th june due to some unavoidable conditions plz gelp me in this regard. Mail id used for booking tickets is harithasunilp.[protected]@gmail.com
Hi,
this is saswati bose from odisha. I have rescheduled indigo flight for 13th october 2018, instead of 19th october 2018.Already 7 days have passed, still i am awaiting to get my flight ticket.Several times i had pinged my problem to customer care, still it has not been resolved now.I am facing hassle and dassel .Please help me out.I have an important work on 13th of october.I need my revised ticket, otherwise cancel it and refund my full amount rs 19468.I trusted your company and facing this kind of harrasement.
My booking id is nf[protected]
my mobile no is [protected]
email is [protected]@gmail.Com

I had booked the flight tickets for TAIWAN from DELHI. My journey date is March 15, 2019. But I want to postpone it to February 26, 2019, I tried to reschedule my flight at least 10 times, but all in vain. Please help me in this regard. Mail id used for booking tickets is [protected]@gmail.com

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