[Resolved]  Make My Trip — Fake booking Confirmation

Address:Gujarat

I made a booking with Make My Trip for a room at Jaipur House Mount Abu for dates 28,29/dec/11 vide booking ID NH[protected].
They confirmed me booking with a statement written on confirmation letter. "Kindly note, your booking is CONFIRMED and you are not required to contact the hotel or MakeMyTrip.com to reconfirm the same."
Ignoring that when I speaked to the hotel for same. I am stunned to know their is no such booking. Hotel also doesn't have rooms for that days at any cost. and if I went to the hotel with that confirmation letter, they will not allot the room.
Is this the modus operady of such big company to grow. This is cheap...
Don't rely on their instant confirmations. They are fake....
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MakeMyTrip India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    8075
    Pending
    0
    Resolved
    3068
    MakeMyTrip India Phone
    +91 12 4289 8747
    +91 12 4462 8747
    +91 12 4462 8765
    MakeMyTrip India Address
    Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
    View all MakeMyTrip India contact information