[Resolved]  Make My Trip — Not get the hotel after 100% payment

Address:Bardhaman, West Bengal

Booked 2 Rooms in the hotel Takhat Villas Guest House, Jodhpur (for 15 th and 16 th November 2012) via Make My Trip. Booking date was 22 nd October 2012. Booking ID is NH[protected] . We were two families and I was with my wife a 2 yr children. Before checking in into the hotel I called twice into the hotel and confirmed my booking as we supposed to be late. But when I came to the hotel (time was near about 12:30 AM , 16 th November 2012) and tried to check in then had forcefully refunded my money back without providing us any type of accommodation. They had given an excuse of improper toilet. When I asked to see the same they refused. After that I called Make My Trip toll free number provided in the booking voucher i.e "[protected]" but I had not received any solution. And they asked me to call next day morning.
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Aug 13, 2020
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