[Resolved]  Make My Trip — took money didn't make res. didn't refund

I booked my thailand vacation online with you travel agent (live chat )jaineet shah , on 6 nov 2012 and made the payment everything .. I got my receipt for payment, after that I never received my itenary, i called soo many times to travel agent and also make my trip no one helped me .. make my trip kept saying jaineet will call within 24 hrs but he never called .. i also booked my tickets from bdq to bom .. as my vacation was from bom .. i called 13th nov again to jaineet he said tht vacation prices gone up .. he charged me on 6nov but never booked .. i kept thinking i had a booking but he never made me one .. im very upset will never book with makemy trip again .. and will never recommend this to anyone .. i will post this comment on all website .. possible .. jaineet shouldnt be in make mytrip .. he didnt answer my calls and spoiled my whole vacation .. very very bad experices and services and i also emailed him my passport details 3 to 4 times .. he kept making excuses he never received them .. im canadian citizen i went to india after 5 years and this is what i had to go thought .. he spoiled my trip ..