MakeMyTrip — No refund for seat cancellation

Address:

Bangalore, Karnataka

I booked two bus tickets (C5,D5) on makemytrip.com for 16th Jan, 2011 from Bangalore to Hyderabad. However, when we reached the bus operator's office (Varsha Travels), at the designated time, we were told that our seats had been canceled. The reason was non-synchronization of seat booking at Varsha travel end and makemytrip.com end.

This caused a lot of mental agony and we had to pay a very price to another bus operator for the travel.

I was told that the money would be returned by makemytrip.com but they are refusing to return the money.

Please look into this issue

Shadab Sarwar