[Resolved] MakeMyTrip — Cashback not refunded | |
MMT Complaint ID:[protected]
makemytrip is publishing false advertisements in Bank homepages and eventually cheating customers by not refunding back the cash by saying that the cashback was not valid for the period of time when I booked the ticket.
This FYI MakemyTrip i called your customer service executive before booking the ticket also I got a successfull confirmation on the promo code "ICICIDF" while applying the deal code. Even after this the unprofessional customer care executive keeping on saying the same statement .
I feel being cheated and MMT must stop publishing such nuisance in Bank Websites at least. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
I am happy that Makemytrip customer relationship has taken my complaint into account and thanking you for the support and co operation MMT
Regards
Sanjib
Regards
Sanjib
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+91 12 4289 8747
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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I am tired of escalating the complaints on your website, do investigate properly, as I have already confirmed with my Bank. As you mentioned I should provide you with the details like Agent whom I talked to, Date, timings etc . This is complete nonsense when you say something without investigating properly and publishing the URL i.e. advertisement on ICICI bank homepage. When I used the Deal Code " ICICIDF" and that was successfully redeemed and i was told that cashback will reflect post travel date .
Do you guys feel that customers are fools or something. There are plenty of other online service providers who are 100 times better than you .
Thanks
Sanjib Dey