[Resolved]  MakeMyTrip — Invalid Booking

Dear Officer,

I have made a booking in MakeMyTrip website on 30th, March 2013. I have booked to and fro flight ticket from Singapore to Chennai. The dates I had selected through the website was 20 Apr 2013 (Singapore to Chennai) and return on 21 Apr 2013 (Chennai to Singapre. After i have completed the payment of the booking, the ticket shows the return booking on 22nd Apr 2013 instead of 21st Apr 2013. I have raised this concern to the MakeMyTrip Management by calling their Customer Support 5 times. I did not get any resolution for this till date.

The MakeMyTrip Booking ID is NN[protected].
And the Consumer Complaint Number is :[protected]?3612.

This ticket was escalted three times to their management. Request you to do the needful.

Regards,
Sameet
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Dear Sameet,

At the outset, we apologize for the inconvenience caused to you. We understand a technical error (not intentional) has led to this unpleasant experience.

With reference to your complaint, please note that revised E-Tickets were mailed to you on 14th April, 2013.

Appreciate your co-operation and apologize for any inconvenience caused.

Regards,
Team-MakeMyTrip Care

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