[Resolved]  MakeMyTrip — No Refund : Ticket Cancellation Penalty opposed while flight is cancelled at airline end

Address:

Gurgaon, Haryana

I have booked a flight ticket with makemytrip MakeMyTrip Booking ID: FLT[protected] Lucknow - Jammu | Travel Date: Thu, 10 Jun' 10 I got a sms from airline that due to some reason this flight is cancelled at airline end then I talk to MakemyTrip Executive about the scenario, Executive confirmed that the flight is cancelled. Then Executive suggested me to you can canceled your ticket and your all money will be revert back to your account without any Cancellation Penalty so i asked him for the same. But after cancellation by the executive, MakeMytrip opposed me Cancellation Penalty of INR 1500, While my whole money should be reverted back because flight is not cancelled by me . For this Issue I talked to hundreds of Makemytrip Executive they were not give any satisfactory answer except they escalate the issue, after many escalation this issue is still open This is Normal scenario for a travel domain provider so why no provision for this issue. Then how Makemytrip can say publically that it is no 1 travel site in India. after 3 years of talking to Executives, still i have not got my money. Given below are the details of reference no and CCExecutive whom I talked about this issue. ? Complain ref no| CC Executive Name |Date of talking in1005r0029805 |Ankit | 18-May-2010 ref: in1005r0067434 | Hemant - 26 May- 2010 in1006r0049200 |Sanjeet ? 20 June -2010 in0801r1437884 | Jaganpreet - 27 June -2010 in1007r0036197 | Manoj sharma - 14 in10010r0075693| Parul |19 Oct 2010 Ticket no :- 15581 CC Executive Name :- Priyanka - 09 Aug 2010 I would like to request you please look into this issue ASAP.