[Resolved] MakeMyTrip.com — Refund | |
I am civil engineer working in Liberia(West Africa), i booked Malaysia and Singapore tour package through 'Make My Trip'. First of all their service was worst in Malaysia and Singapore. We suffered lot there and we given complaint to Malaysia police also(please see attachment). But in this complaint i dont want to highlight all those things. This complaint is to get only refund amount what they agreed, thats it. I missed flight due to traffic while going from Bangalore, for that i cancelled flight ticket booked by make my trip and then i booked new ticket in my own cost. For that they told they will refund 30,000 Rs to my account. But still now that money is not deposited. Please not that this complaint is only for getting refund amount, for problems what we faced in singapore and malaysia, i will write seperately. Persons responsible from make my trip are - 1) Akriti Sehgal - [protected] 2) Abhishek Pandey - [protected] 3) Radhika Soni Please see below our mail correspondances - Regards Koralli Mallikarjuna [protected] [protected] Forwarded message[protected] From: Mallik arjun <[protected]@gmail.com> Date: Fri, Jul 8, 2011 at 7:29 AM Subject: Fwd: *URGENT* To: Akriti Sehgal <Akriti.[protected]@makemytrip.com> Cc: Abhishek Pandey <Abhishek.[protected]@makemytrip.com> Hi Akriti, Let me know whether it has been processed?, becuase still amount is not credited in account. Regards Mallikarjuna [protected] Forwarded message[protected] From: Mallik arjun <[protected]@gmail.com> Date: Wed, Jul 6, 2011 at 7:46 AM Subject: Re: *URGENT* To: Akriti Sehgal <Akriti.[protected]@makemytrip.com> Cc: Abhishek.[protected]@makemytrip.com Hi Akriti, This for both ways refund ??? I know it will not be more than 3000 Rs per person for both ways, any way please deposit amount to below account. Let me know when it will credit to account. CHAITHRA SHIVANNA STATE BANK OF MYSORE SAVINGS ACCOUNT - [protected] N R MOHALLA BRANCH, MYSORE. KARNATAKA - INDIA. IFSC Code : SBMY0040158 Regards Mallikarjuna On Tue, Jul 5, 2011 at 12:56 PM, Akriti Sehgal <Akriti.[protected]@makemytrip.com> wrote: Dear Sir, Sorry for the late revert. Please to inform you that your cancellation cost is 6300 Per person. And the amount which will be refunded will be RS 30,000.. Kindly send me your account details on which we can transfer the refunded amount. Account no. Account Holder’s Name Bank Name. Akriti Sehgal| Operations +91 [protected] | MakeMyTrip.com, 103 Udyog Vihar Phase 1, Gurgaon, Haryana - 122 016, India What's new? MAKEMYTRIP listed on NASDAQ as MMYT Office Map From: Mallik arjun [mailto:[protected]@gmail.com] Sent: Tuesday, July 05, 2011 1:27 PM To: Abhishek Pandey Cc: Akriti Sehgal Subject: Re: *URGENT* Hi Akriti, This is not acceptable, dont check my patience. Let me know what will be the refund amount and send me back up for that. Hi Abhishek, I am coming India in the August month, if i wish i can fight legally with you people with support of police and media, dont give me chance to do that. Any how our trip has been finished. So lets close this topic here. Call to my mobile[protected] Regards Mallikarjuna On Mon, Jul 4, 2011 at 5:21 AM, Abhishek Pandey <Abhishek.[protected]@makemytrip.com> wrote: Akriti, Please expedite it . Abhishek Pandey (Team Leader)| Operations +91 [protected] | MakeMyTrip.com, 103 Udyog Vihar Phase 1, Gurgaon, Haryana - 122 016, India What's new? MAKEMYTRIP listed on NASDAQ as MMYT Office Map From: Mallik arjun [mailto:[protected]@gmail.com] Sent: Sunday, July 03, 2011 12:13 AM To: Akriti Sehgal Cc: Abhishek Pandey Subject: Fwd: *URGENT* Hi Akriti, You told by 3 pm, you will confirm refund amount. May i know which date 3 pm ??? Regards Mallikarjuna [protected] Forwarded message[protected] From: Mallik arjun <[protected]@gmail.com> Date: Fri, Jul 1, 2011 at 7:25 AM Subject: Re: *URGENT* To: Akriti Sehgal <Akriti.[protected]@makemytrip.com> Cc: Abhishek Pandey <Abhishek.[protected]@makemytrip.com>, sakthivel Panneerselvam <[protected]@gmail.com> Hi Akriti. I will book my tickets myself, you refund the the whole amount after deducting cancellation charges. I enquired with Jet Airlines while cancelling my ticket from Bangalore to Chennai , its 500 Rs cancelation charge and from Chennai to Kaulalumpur, its 1000 Rs. I have cancellation documents for that. So from Sinagapore to Chennai to Bnagalore it will be same, just now i called jet airways. So refund the amount at the earliest, i will book myself. Regards Mallikarjuna On Fri, Jul 1, 2011 at 6:45 AM, Akriti Sehgal <Akriti.[protected]@makemytrip.com> wrote: Dear Sir, We are trying to get refund. Will let you know the refund amount till 3pm. And the rates for the new tickets will cost you around 40000INR for 3 of you . Akriti Sehgal| Operations +91 [protected] | MakeMyTrip.com, 103 Udyog Vihar Phase 1, Gurgaon, Haryana - 122 016, India Reply Forward Reply |Mallik arjun to police, dcp.eastggn, dcp.hqggn show details Jul 18 Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 26 Comments | |
Comments
I would like to Inform you that till today I didn't receive refund amount.
You are requested to check and send as soon as possible.
Reference No. ID AN[protected]
PNR H2T4NI
Fareen Anwar
Mob.No.[protected]
You are requested to check and send as soon as possible.
Reference No. ID AN[protected]
PNR H2T4NI
Fareen Anwar
Mob.No.[protected]
Hello,
I have cancelled my tickets on 27th August, 2014. I was supposed to receive 48964 INR for two tickets after the cancellation fees on 3rd September, 2014.But I have get a penny from make my trip. I am calling and mailing frequently but the response would be "Please wait for 24 - 48 hrs". And also it is costing me more as I am making an international call to make my trip as I moved out of India. And again 4 days back they send a mail that they can give 26, 996INR as airline has send them so. First thing is time delay in refund. Second thing is why there is the change in the amount while refund. On the first place why we would we cancel our tickets if the cancellation fee is so high as I booked tickets for 60524 INR. I have cancelled tickets and booked the next day. If they have mentioned the cancellation fee is so high we would have travelled the same day rather than the next day. Make my trip customer care executives as mentioned us that the refund was 48964 INR. Hence we cancelled the tickets and now they are changing the things. If I say so to make my trip guys they again ask me to wait for 24-48hrs. I just need my refund money immediately. Please help me in this regard.
I have cancelled my tickets on 27th August, 2014. I was supposed to receive 48964 INR for two tickets after the cancellation fees on 3rd September, 2014.But I have get a penny from make my trip. I am calling and mailing frequently but the response would be "Please wait for 24 - 48 hrs". And also it is costing me more as I am making an international call to make my trip as I moved out of India. And again 4 days back they send a mail that they can give 26, 996INR as airline has send them so. First thing is time delay in refund. Second thing is why there is the change in the amount while refund. On the first place why we would we cancel our tickets if the cancellation fee is so high as I booked tickets for 60524 INR. I have cancelled tickets and booked the next day. If they have mentioned the cancellation fee is so high we would have travelled the same day rather than the next day. Make my trip customer care executives as mentioned us that the refund was 48964 INR. Hence we cancelled the tickets and now they are changing the things. If I say so to make my trip guys they again ask me to wait for 24-48hrs. I just need my refund money immediately. Please help me in this regard.
on online i booked a hotel at new delhi on 2nd september 2014 for 17th sep, 2014 . due to postpone of my official tour, i have to cancel my booking on 7 th sep, 2014 through email of make my trip, but they are not refunding money, this is really not a good sign for online booking
Dear sir/madam,
I booked a tour for Jamaica by mmt company and deposited INR.160000 in your bank a/c .But neither package bookings nor refund of amount is given to me .Mrs.Saili Pal and Mr.Anoop singh is not attending my calls&amp; not replying my mails, who were in contact with me from begining.
I will sue a case in consumer court against both of them and the MMT co.
Pl. reply me soon.
Pawan mantri
jodhpur
I booked a tour for Jamaica by mmt company and deposited INR.160000 in your bank a/c .But neither package bookings nor refund of amount is given to me .Mrs.Saili Pal and Mr.Anoop singh is not attending my calls&amp; not replying my mails, who were in contact with me from begining.
I will sue a case in consumer court against both of them and the MMT co.
Pl. reply me soon.
Pawan mantri
jodhpur
I was modifying my round trip booking date, on 18 Dec 14 ID-NF[protected] from 02 Jan 2015- 04 Feb 2015 to 02 Jan15- 04 Jan 15 and paid the amount of Rs 14751/- against it but due to some technical problem of makemytrip.com the date change did not occur and my money was showing as extra credit, so you promised me to refund the amount of Rs 14751/- on 18 Dec 14 but till now I have not received my refund or any other conformation I tried to call you number of times but every time i get respond that please wait 8 days, 6 days, 3 days working days.
I have also lodged a complaint reference ID[protected] &amp; escalated it to step 4 but still theres no respond.
Hence I would request you to refund Rs.14751/- and oblige so that I do not have to raise this issue to appropriate legal authority of the country. Regards Sushak Anil Ukey- [protected]
I have also lodged a complaint reference ID[protected] &amp; escalated it to step 4 but still theres no respond.
Hence I would request you to refund Rs.14751/- and oblige so that I do not have to raise this issue to appropriate legal authority of the country. Regards Sushak Anil Ukey- [protected]
I booked a ticket with Makemytrip.com for a journey on 24th December. I had a return ticket from Hyderabad to Delhi. I cancelled the ticket on 22nd of December'2014. And I have not been yet refunded the amount for the same. Initially their point was that Spice jet has not returned the amount. But having followed it up with Spicejet i got to know that they had reimbursed the amount in their account. And I have been regularly calling them. It has been a harassing experience for me. I wish to lodge a complaint against the company.
The booking id for my ticket is NF[protected]. Please look up the details. I am not being provided any details on customer care even. The call never goes through.
The payment due by you for refund of tickets booked through you has not been done. It is about 2 months that the amount is due ... Despite n number of calls to you. I dont get my refund ... I intend to go through the consumer forum if no action is taken...
Pnr nos. 16S12J and Z45D7V
I have to get a full refund as the flights have been cancelled by the airlines and not by me.
Smitha reddy
Pnr nos. 16S12J and Z45D7V
I have to get a full refund as the flights have been cancelled by the airlines and not by me.
Smitha reddy
Dear Neha.Jhaa,
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. We are getting the case facts checked and will connect with an update shortly.
Assuring you best of our services.
Team-MakeMyTrip Care
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. We are getting the case facts checked and will connect with an update shortly.
Assuring you best of our services.
Team-MakeMyTrip Care
Dear Neha.Jhaa,
Greetings!!!
In reference to your complaint, please note that full refund for INR 8305.00 and INR 30.00 has been processed from our end on 29-Jan-15 and same should reflect in your account as per your bank processing cycle. We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care
Greetings!!!
In reference to your complaint, please note that full refund for INR 8305.00 and INR 30.00 has been processed from our end on 29-Jan-15 and same should reflect in your account as per your bank processing cycle. We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care
Dear Sir/Madam,
my booking id is NN[protected]. i have sent many emails about my refund of Rs. 3007. i am sending you one more email for the same.
i have cancelled the tkt on 26 october 2014.i was supposed to get Rs. 8007 of which I have received of Rs. 5000 on november 2014. On 8th december 2014, makemytrip has refunded the amount of Rs. 3007 with the UTI number P[protected]. I went to my bank with the UTI number, they said the money has not been credited into my account. They would not know the reason but they are guessing that it might be the ifsc code error. They suggest me to talk to makemytrip and tell that if they contact their bank with the same UTI number then they will know the exact reason of the amount crediting back to the sender's account.I have sent makemytrip my bank statement too. In the bank statement, you can clearly see that the amount of Rs. 5000 has been credited but not Rs. 3007. i have called your customer care more than 100 times and spoken to Mr. Nikhil, Mr. Abhilash, Ms. Sonu and so on. everytime i call they just say the same thing i.e. wait for 24 hours, i am sending the email to the concerned department. that is their usual answer. and even the emails, i will get this automatic reply. i am not sure that if they will read these emails. These are my reference ids[protected],[protected],[protected],[protected],[protected],[protected],[prot...⇄ etc etc
regards
sudhir kumar subedi
my booking id is NN[protected]. i have sent many emails about my refund of Rs. 3007. i am sending you one more email for the same.
i have cancelled the tkt on 26 october 2014.i was supposed to get Rs. 8007 of which I have received of Rs. 5000 on november 2014. On 8th december 2014, makemytrip has refunded the amount of Rs. 3007 with the UTI number P[protected]. I went to my bank with the UTI number, they said the money has not been credited into my account. They would not know the reason but they are guessing that it might be the ifsc code error. They suggest me to talk to makemytrip and tell that if they contact their bank with the same UTI number then they will know the exact reason of the amount crediting back to the sender's account.I have sent makemytrip my bank statement too. In the bank statement, you can clearly see that the amount of Rs. 5000 has been credited but not Rs. 3007. i have called your customer care more than 100 times and spoken to Mr. Nikhil, Mr. Abhilash, Ms. Sonu and so on. everytime i call they just say the same thing i.e. wait for 24 hours, i am sending the email to the concerned department. that is their usual answer. and even the emails, i will get this automatic reply. i am not sure that if they will read these emails. These are my reference ids[protected],[protected],[protected],[protected],[protected],[protected],[prot...⇄ etc etc
regards
sudhir kumar subedi
On Monday, 16 February 2015, I did one of the biggest mistakes in my life, and I booked a flight through Makemytrip.com. I've received the Electronic ticket successfully within 20 minutes after making the payment by my credit card. Then, at midnight I checked my email and found a new message from one of the company's representatives called: Kulbir Singh. asking me to provide a photocopy of the credit card (backside and front side) and a photo ID of me. I replied and sent him the front side and informed him that the next day I'll send the backside and my photo id because I don't have them right now. The second day I finished my work and went to my office and sent the rest documents and asked him if everything is ok. but he didn't reply, I checked the booking with AirFrance, and they informed me that the booking has been cancelled completely (without any notification)! I sent Kulbir Singh an email asking him what's wrong!! but he didn't answer, after 3 days he simply replied: "your booking has been cancelled and a full refund of paid amount is in your account" . (USD 1477.00). I checked with my Bank, but they informed me several times that no refund exists in my account! I waited until 1st of March to find a new email in my inbox from other representative called: Ruchi Panchal. (I was sending emails frequently all that period with no replies). Ruchi Panchal stated that he/she wants to track the refund transaction so I have to provide them the following information:
Booking ID Date of Booking E-Mail ID Contact Number Amount Charged Contact Number (Provided at the time of Booking)
I've sent all the requested information quickly and accurately.. and he/ she disappeared until this moment! I've sent many reminders but they used their classic method (ignore the customer)!!
I want my refund immediately!! they delayed it in addition of the damage they caused to me when booking another ticket with a higher price ! I want the money ! or I will file a case against this company!!
All their methods are not convincing !! I feel there's something wrong! How they could cancel a ticket without notification!! for any reason! How could they mess with people's money!! and travel plans !! I want my money Back ASAP.. My experience was MadeMyTrip the worst ever!
Booking ID Date of Booking E-Mail ID Contact Number Amount Charged Contact Number (Provided at the time of Booking)
I've sent all the requested information quickly and accurately.. and he/ she disappeared until this moment! I've sent many reminders but they used their classic method (ignore the customer)!!
I want my refund immediately!! they delayed it in addition of the damage they caused to me when booking another ticket with a higher price ! I want the money ! or I will file a case against this company!!
All their methods are not convincing !! I feel there's something wrong! How they could cancel a ticket without notification!! for any reason! How could they mess with people's money!! and travel plans !! I want my money Back ASAP.. My experience was MadeMyTrip the worst ever!
On Monday, 16 February 2015, I did one of the biggest mistakes in my life, and I booked a flight through Makemytrip.com. I've
received the Electronic ticket successfully within 20 minutes after
making the payment by my credit card. Then, at midnight I checked my
email and found a new message from one of the company's representatives
called: Kulbir Singh. asking
me to provide a photocopy of the credit card (backside and front side)
and a photo ID of me. I replied and sent him the front side and informed
him that the next day I'll
send the backside and my photo id because I don't have them right now.
The second day I finished my work and went to my office and sent the
rest documents and asked him if everything is ok. but he didn't reply, I checked the booking with AirFrance, and they informed me that the booking has been cancelled completely (without any notification)! I sent Kulbir Singh an email asking him what's wrong!! but
he didn't answer, after 3 days he simply replied: "your booking has
been cancelled and a full refund of paid amount is in your account" .
(USD 1477.00). I checked with my Bank, but they informed me several
times that no refund exists in my account! I waited until 1st of March
to find a new email in my inbox from other representative called: Ruchi Panchal. (I was sending emails frequently all that period with no replies). Ruchi Panchal stated that he/she wants to track the refund transaction so I have to provide them the following information: Booking
ID Date of Booking E-Mail ID Contact Number Amount Charged
Contact Number (Provided at the time of Booking)I've sent all the requested information quickly and accurately.. and he/ she disappeared until this moment! I've sent many reminders but they used their classic method (ignore the customer)!! I want my refund immediately!! they delayed it in addition of the damage they caused to me when booking another ticket with a higher price ! I want the money ! or I will file a case against this company!! All their methods are not convincing !! I feel there's something wrong! How they could cancel a ticket without notification!! for any reason! How could they mess with people's money!! and travel plans !! I want my money Back ASAP.. My experience was MadeMyTrip the worst ever!
received the Electronic ticket successfully within 20 minutes after
making the payment by my credit card. Then, at midnight I checked my
email and found a new message from one of the company's representatives
called: Kulbir Singh. asking
me to provide a photocopy of the credit card (backside and front side)
and a photo ID of me. I replied and sent him the front side and informed
him that the next day I'll
send the backside and my photo id because I don't have them right now.
The second day I finished my work and went to my office and sent the
rest documents and asked him if everything is ok. but he didn't reply, I checked the booking with AirFrance, and they informed me that the booking has been cancelled completely (without any notification)! I sent Kulbir Singh an email asking him what's wrong!! but
he didn't answer, after 3 days he simply replied: "your booking has
been cancelled and a full refund of paid amount is in your account" .
(USD 1477.00). I checked with my Bank, but they informed me several
times that no refund exists in my account! I waited until 1st of March
to find a new email in my inbox from other representative called: Ruchi Panchal. (I was sending emails frequently all that period with no replies). Ruchi Panchal stated that he/she wants to track the refund transaction so I have to provide them the following information: Booking
ID Date of Booking E-Mail ID Contact Number Amount Charged
Contact Number (Provided at the time of Booking)I've sent all the requested information quickly and accurately.. and he/ she disappeared until this moment! I've sent many reminders but they used their classic method (ignore the customer)!! I want my refund immediately!! they delayed it in addition of the damage they caused to me when booking another ticket with a higher price ! I want the money ! or I will file a case against this company!! All their methods are not convincing !! I feel there's something wrong! How they could cancel a ticket without notification!! for any reason! How could they mess with people's money!! and travel plans !! I want my money Back ASAP.. My experience was MadeMyTrip the worst ever!
Hello,
We have been advice by makemytrip customer care to cancel the ticket and we will get refund in 10 working days. We have been waiting for more than 2 months now . MakemyTrip is not providing any proof that they are following the airline and also they are not giving our refund . We get different replies from customer care . We cancelled because makemytrip advice us to cancel and now they are not refunding the money for cancelled air line ticket.
Thanks and Regards
We have been advice by makemytrip customer care to cancel the ticket and we will get refund in 10 working days. We have been waiting for more than 2 months now . MakemyTrip is not providing any proof that they are following the airline and also they are not giving our refund . We get different replies from customer care . We cancelled because makemytrip advice us to cancel and now they are not refunding the money for cancelled air line ticket.
Thanks and Regards
I have booked ticket on 14th feb 2015 from makemy trip which was cancelled on the same day due to difference in fare, the amount of Rs 23110 was debited in our account.
when we inquired at makemytrip they told us that the amount will be credited within 2-3 working days
sir till now the amount has not been refunded to us and they people are making excuses
I would also like to mention that the ticket was not booked yet amount was debited
sir, my booking id is NF[protected]
PLSEASE HELP US IN THIS MATTER
when we inquired at makemytrip they told us that the amount will be credited within 2-3 working days
sir till now the amount has not been refunded to us and they people are making excuses
I would also like to mention that the ticket was not booked yet amount was debited
sir, my booking id is NF[protected]
PLSEASE HELP US IN THIS MATTER
Dear Stronger Than before
Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 25 days old.
If just in case your issue still stands unresolved then please let us know for further action.
Assuring you best of our services.
Team-MakeMyTrip Care
Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 25 days old.
If just in case your issue still stands unresolved then please let us know for further action.
Assuring you best of our services.
Team-MakeMyTrip Care
Dear tayalkaran,
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, we have validated your case with our concerned team and found that refund for INR 23110.00 has been initiated and processed from our end on 20-Mar-15 with RRN#[protected] and we hope that same has been credited to your account accordingly. We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, we have validated your case with our concerned team and found that refund for INR 23110.00 has been initiated and processed from our end on 20-Mar-15 with RRN#[protected] and we hope that same has been credited to your account accordingly. We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care
I have booked tickets for mumbai to delhi for 28 april 2015 on 7 april 2015.
Due to some site problem ticket was not booked but the amount of INR 6930 was deducted from my account. i have complained number of times but no response regarding refund and no update on my query. My booking id is- IN1504B0S049209. Please see over the matter.
Due to some site problem ticket was not booked but the amount of INR 6930 was deducted from my account. i have complained number of times but no response regarding refund and no update on my query. My booking id is- IN1504B0S049209. Please see over the matter.
Complain no[protected]
booking id -NF[protected]
booking id -NF[protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
39%
Complaints
8072
Pending
0
Resolved
3068
+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
View all MakeMyTrip India contact information
I had booked honeymoon trip to munnar and alapey. Last day palnned in alapey but on that day i can't able to enjoy because morning 7am i got a call from KPN travels that my ticket was cancelled and i need to arrange for myself. When try to contact make mytrip failed. Mr.rakesh was arranged all the tickets but he is replying mail as we will check it and update. finally i paid the ticket with the mail confirmation from rakesh. KPN refunded the amount to Makemytrip account. when my money will be returned.
my last in alapey is horrible and i was running behind the travels for booking the ticket. Kindly find the mail conversation below and ticket details in the mail. I am unable to attach the tickets and with reference id you can able to find
vinoth kannan &lt;[protected]@gmail.com&gt;
12/6/13
to Rakesh
Hi Rakesh,
Explain me about twin sharing
Only Day 2 and 3 are sight seeing, What abt Day1 &amp; 4..
If i start 9th night from chennai, will you cover alapulay... If it is possible send me the quotation
Regards,
Vinoth K
Rakesh Sharma
Send
Rakesh Sharma &lt;Rakesh.[protected]@makemytrip.com&gt;
12/6/13
to me
Kerala Tour
2 Night Munnar | 1 Night Thekkady | 1 Night Alleppey
Description: View of a hill in Munnar
Package Inclusions
ü Daily Breakfast in Hotels
ü Accommodation for 4 nights in Quality Hotels
ü Transfers in an air-conditioned car
ü Intercity transfers and sightseeing as per the itinerary
ü All hotel taxes
Package Itinerary:
Day 1: Arrival in Munnar (135km/4 hours)
After arriving in Munnar, drive to Hotel. Check into the hotel and enjoy the rest of the day at leisure. Stay overnight at the hotel.
Day 2: Munnar
After a hearty breakfast, go on a sightseeing tour of Munnar visiting the Eravikulam National Park, Mattupetty Dam &amp; Dairy Farm, Old Munnar Town and the town market. Enjoy the rest of the day at leisure. Stay overnight at the hotel.(Eravikulam National Park is shut from 15 Jan to 15 Mar; during these dates Park visit cannot be done but all other sightseeing shall be provided as per itinerary).
Day 3: Munnar - Thekkady (110 km/3.5 hours)
After a delectable breakfast, check out of the hotel. Drive to Thekkady and reach by afternoon. Check into the hotel and enjoy the rest of the day at leisure or take an optional boat cruise in Periyar Wildlife Sanctuary. Stay overnight at the hotel.
Day 4: Thekkady - Alleppey (130 km/4 hours)
After an appetizing breakfast, check out of the hotel. Drive to Alleppey and reach by afternoon. Check into the hotel and enjoy the rest of the day at leisure. Stay overnight at the hotel.
Day 5: Alleppey Drop
After a delicious breakfast, check out of the hotel. Enjoy local Shopping in the market. Drop at Alleppey Bus Stand.
Hotel Details:
Volvo Details:
Chennai – Munnar: 09th Dec
Allepey – Bangalore: 14th Dec
Total Package Cost: INR 26, 500/- (incl of all taxes)
Cancellation Period
Percentage of Cancellation
From booking date till 15 days prior to departure
30 % of Package Cost
7 Days prior to departure
50% of Package Cost
3 to 7 Days prior to departure
75 % of Package Cost
Less than 24 hrs to 3 Days prior to departure
100% of Package Cost
From: vinoth kannan [mailto:[protected]@gmail.com]
Sent: 06 December 2013 13:57
To: Rakesh Sharma
Subject: Re: Package Details
Hi Rakesh,
Explain me about twin sharing
Only Day 2 and 3 are sight seeing, What abt Day1 &amp; 4..
If i start 9th night from chennai, will you cover alapulay... If it is possible send me the quotation
Regards,
Vinoth K
On Fri, Dec 6, 2013 at 1:17 PM, Rakesh Sharma &lt;Rakesh.[protected]@makemytrip.com&gt; wrote:
Hi Sir
Please find the attached file for the package details and please reply on the same mail for any query.
In case you do not receive the required response or help from me, you can contact my manager at [protected]@makemytrip.com
Thanks And Regards,
Rakesh Sharma | Travel Expert
+[protected] | MakeMyTrip.com, 243 SP Infocity, Udyog Vihar Phase 1, Gurgaon, Haryana - 122 016, India
What's new?: Inspire - Discover an inspiring new way to plan and book travel online.
The contents of this email, including the attachments, are PRIVILEGED AND CONFIDENTIAL to the intended recipient at the email address to which it has been addressed. If you receive it in error, please notify the sender immediately by return email and then permanently delete it from your system. The unauthorized use, distribution, copying or alteration of this email, including the attachments, is strictly forbidden. Please note that neither MakeMyTrip nor the sender accepts any responsibility for viruses and it is your responsibility to scan the email and attachments (if any). No contracts may be concluded on behalf of MakeMyTrip by means of email communications.
vinoth kannan 12/6/13
Hi, Kindly send the 4 night stay-honeymoon spot in south india Regards, Vinoth K
Rakesh Sharma 12/6/13
Hi Sir NO package is available for south india as your travel is very close. ...
vinoth kannan 12/6/13
i am ok with munnar and alapye.. can u able to cancel thekaddi
Rakesh Sharma &lt;Rakesh.[protected]@makemytrip.com&gt;
12/6/13
to me
OK sir…. It is INR 21, 200/- incl of all taxes
From: vinoth kannan [mailto:[protected]@gmail.com]
Sent: 06 December 2013 18:16
Rakesh Sharma &lt;Rakesh.[protected]@makemytrip.com&gt;
12/6/13
to me
Send me the names of the passengers
From: Rakesh Sharma
Sent: 06 December 2013 18:14
To: 'vinoth kannan'
Subject: RE: Package Details
OK sir…. It is INR 21, 200/- incl of all taxes
From: vinoth kannan [mailto:[protected]@gmail.com]
Sent: 06 December 2013 18:16
Rakesh Sharma &lt;Rakesh.[protected]@makemytrip.com&gt;
12/6/13
to me
Hi Sir
Please pay an amount of INR 21, 200/- using below payment link:
https://payments.makemytrip.com/easypay/validateCust.action?bookingId=IN1312B3S028047&amp;emailNumber=[...⇄gmail.com&amp;requestDirect=true
Regards
Rakesh Sharma
From: Rakesh Sharma
Sent: 06 December 2013 18:43
To: 'vinoth kannan'
Subject: RE: Package Details
Send me the names of the passengers
From: Rakesh Sharma
Sent: 06 December 2013 18:14
To: 'vinoth kannan'
Subject: RE: Package Details
OK sir…. It is INR 21, 200/- incl of all taxes
From: vinoth kannan [mailto:[protected]@gmail.com]
Sent: 06 December 2013 18:16
vinoth kannan &lt;[protected]@gmail.com&gt;
12/6/13
to Rakesh
k.vinoth 29
R.vidhya 24
return to bangalore
Rakesh Sharma &lt;Rakesh.[protected]@makemytrip.com&gt;
12/8/13
to me
Kerala Tour
2 Night Munnar | 1 Night Alleppey
Description: View of a hill in Munnar
Package Inclusions
ü Daily Breakfast in Hotels
ü 2 Round Trip Volvo Tickets
ü Accommodation for 3 nights in Quality Hotels
ü Transfers in an air-conditioned car Indica AC
ü Intercity transfers and sightseeing as per the itinerary
ü All hotel taxes
Package Itinerary:
Day 1: Arrival in Munnar (135km/4 hours)
After arriving in Munnar, drive to Hotel. Check into the hotel and enjoy the rest of the day at leisure. Stay overnight at the hotel.
Day 2: Munnar
After a hearty breakfast, go on a sightseeing tour of Munnar visiting the Eravikulam National Park, Mattupetty Dam &amp; Dairy Farm, Old Munnar Town and the town market. Enjoy the rest of the day at leisure. Stay overnight at the hotel.(Eravikulam National Park is shut from 15 Jan to 15 Mar; during these dates Park visit cannot be done but all other sightseeing shall be provided as per itinerary).
Day 3 : Munnar - Alleppey (130 km/4 hours)
After an appetizing breakfast, check out of the hotel. Drive to Alleppey and reach by afternoon. Check into the hotel and enjoy the rest of the day at leisure. Stay overnight at the hotel.
Day 5: Alleppey Drop
After a delicious breakfast, check out of the hotel. Enjoy local Shopping in the market. Drop at Alleppey Bus Stand.
Hotel Details:
Volvo Details:
Chennai – Munnar: 09th Dec
Allepey – Bangalore: 13th Dec
Total Package Cost: INR 21, 200/- (incl of all taxes)
vinoth kannan &lt;[protected]@gmail.com&gt;
12/8/13
to Rakesh
Hi rakesh
send me the cab driver details
vinoth kannan &lt;[protected]@gmail.com&gt;
12/9/13
to Rakesh
Hi rakesh,
till now i didnt got the cab driver details.
kindly update me asap
Thanks &amp; regards
Vinoth K
vinoth kannan &lt;[protected]@gmail.com&gt;
12/13/13
to Rakesh
Hi Rakesh,
My kpn ticket got cancel and they refunding to you.
Kindly arrange the ticket for today night.
Pls Call me...
Regards
Vinoth k
Rakesh Sharma &lt;Rakesh.[protected]@makemytrip.com&gt;
12/13/13
to me
Hi sir
We do not got any refund for the same and moreover do not have any information that is has been cancelled or not.
Please contact them or call at MMT customer care @ below mentioned numbers:
Regards
Rakesh Sharma
From: vinoth kannan [mailto:[protected]@gmail.com]
Sent: 13 December 2013 09:53
vinoth kannan &lt;[protected]@gmail.com&gt;
12/13/13
to Rakesh
Morning 9.45, kpn called and informed the same.
Call me
Rakesh Sharma &lt;Rakesh.[protected]@makemytrip.com&gt;
12/13/13
to me
Hi Sir
Please wait as I have forwarded this case to concerned team, and they will call you on priority.
Regards
Rakesh Sharma
From: vinoth kannan [mailto:[protected]@gmail.com]
Sent: 13 December 2013 10:05
To: Rakesh Sharma
Subject: RE: Package Details
vinoth kannan &lt;[protected]@gmail.com&gt;
12/13/13
to Rakesh
Kindly provide refund confirmation . So that i can proceed for ticket booking
vinoth kannan &lt;[protected]@gmail.com&gt;
12/13/13
to Rakesh
Tickets are closing fastly
No one contacted me...
Less time..do needful
Rakesh Sharma &lt;Rakesh.[protected]@makemytrip.com&gt;
12/13/13
to me
Sir, If it is cancelled and if you are getting tickets then book it right now, I will forward for refund process. MY team is in contact with KPN travels, if the Bus booking is cancelled then we will refund you the money.
From: vinoth kannan [mailto:[protected]@gmail.com]
Sent: 13 December 2013 10:28
vinoth kannan &lt;[protected]@gmail.com&gt;
12/13/13
to Rakesh
Hi Rakesh,
Based on your confirmation i am proceeding for the booking . Kindly refund the amount
Regards
Vinoth k
Rakesh Sharma &lt;Rakesh.[protected]@makemytrip.com&gt;
12/13/13
to me
Ok..will check and update you
From: vinoth kannan [mailto:[protected]@gmail.com]
Sent: 13 December 2013 11:01
vinoth kannan &lt;[protected]@gmail.com&gt;
12/14/13
to Rakesh
Any update
Rakesh Sharma &lt;Rakesh.[protected]@makemytrip.com&gt;
12/14/13
to me
HI Sir
Please wait as I have forwarded your case to next department
Regards
Rakesh Sharma
From: vinoth kannan [mailto:[protected]@gmail.com]
Sent: 14 December 2013 17:04
vinoth kannan &lt;[protected]@gmail.com&gt;
12/16/13
to Rakesh
Hi rakesh,
Any update on refund
vinoth kannan &lt;[protected]@gmail.com&gt;
12/24/13
to Rakesh, Deepak
Hi Rakesh,
Still now no update on refund. WIll i get my money ?
"...
Regards,
Vinoth K
Deepak Kumar &lt;Deepak.[protected]@makemytrip.com&gt;
12/24/13
to me, Rakesh
Hi sir
Rakesh is on long leave and he will back on 27 Dec and I am not aware with the same request you to wait for a while.
Regards
Deepak
From: vinoth kannan [mailto:[protected]@gmail.com]
Sent: 24 December 2013 11:48
To: Rakesh Sharma; Deepak Kumar
Subject: Re: Package Details
vinoth kannan &lt;[protected]@gmail.com&gt;
Jan 2
to Deepak, Rakesh
Hi Rakesh,
What about the refund of money from KPN travels, till now no updates from you after dec 27, 2013. Awaiting for your reply.