[Resolved]  Manas Hosting — Pathetic service

Hello

I have taken a 100 MB LINUX package for 5 years from Manas hosting.before paying money they talked too sweet and talked tooooo high of their services.
After paying the money, they took multiple confirmations giving repeated calls,that how did i pay, etc.
then they sent mail saying how to configure the domain.
when we log into the control panel there is nothing we can do about domain. it says i am not authorised for subscriptions. then i talked to technical department, raised ticket, no progress. then again i talked and then they finally ask me to call one hyderabad no. and explain them the issue.
this guy just said its billing issue and it will be sorted out by them, next day, billing person says its tech problem. absolutely no co ordination.

finally they agreed there is some problem and assured me that the problem will be rectifies soon. its now more than 72 hrs of complain and no progress. it appears its bunch of incompetent people sitting in manas. If there is some serious issue they should convey the same.
no one shares information about senior guys in the organisation. web site just talks about 1 no. that is customer support which is PATHETIC if any word more worse than that.. then probably its more appropriate.
this evening when i call billing they are not willing to talk. technical team says nothing. it will be rectified you just keep watching the ticket status, sales guys say its not their problem.
there is no redressal, this is one organisation where there is no senior guys in the organisation. i guess its being run by so called customer support executives.

I raised a complaint at the so called feedback page , which is supposed to be seen by so called seniors, its rather more pathetic, more than 36 hrs passed, no one has even bothered to respond. you shout, scream, weep or do what ever, no one in MANASHOSTING is ever interested in resolving the issue. Can there by any thing worse than this in service industry.

I wished i checked these postings before buying hosting services from manashosting.
ONCE AGAIN PATHETIC SERVICE. AND GOD HELP THOSE GUYS WHO TRIED TO GIVE BUSINESS TO THIS MANAS HOSTING.
This is one company which harrasses the very same customers who have given them business. "jis thali me khaya usime ched kar diya" i guess this proverb suits these guys.
Guys any one going for a fresh relationship with manas hosting i only have to say one thing." BE PREPARED TO BE HARRASSED"
thanks.
Ramesh