[Resolved]  Minus 0 — Pathetic service from Manas Hosting

Some law enforcing authority ... somebody in power please take action against Manas hosting... after seeing so many negative reviews about them around the net, how can they still be surviving... their service is so horrible and pathetic... their site is down most of the time, their lines are not active most of the time... it leaves ppl who have signed up with them helpless...

I think some governing body must take action and not let unsuspecting ppl (like me!) fall prey to them...

I spent Rs. 2000 on a windows package... i made an online transfer and after 4 days i got the account activated...
I received the instructions for setting up my helm account...( please keep in mind that i am a first time user and all this is very new to me!) i do have k/w about free websites and blogs... but setting up your own website is a different ball game altogether!

There is not customer service whatsoever... just read these instructions...
what can a first time user understand about these! esp if things are not working?

I shall just paste what instructions i got in the email... if someone can help me out it will be great!

here it goes! ( check out the english)
==========================
۞ Please click on My Domain, your domain name will come in the list, please click on your Domain name. (If your domain is not showing there then please add the domain by clicking the create domain bottom and out your domain name with our www then click on save after you can able to view the domain name there).

۞ In the next page you will get so many settings out of them you will get a icon Email please click there. [ I get only 4 icons ... no so many settings :( ]

۞ In the next page you will get 1 buttom for add, click there then in the next page you will get a [protected]@your domain name.

۞ In the you have to type info or admin or kumar or rahim what ever suitable for you then you have to put your password and confirm password. (please don't laugh!)

۞ Now your ftp login will be [protected]@domainname or [protected]@domainname or [protected]@yourdomain or [protected]@yourdomain what ever you have given in that box that [protected]@yourdomainname will be your User ID of your ftp and the password which you have given that will be your password.
(oh ram... oh rahim... help me!!! )

۞ For login you have to type in the browser ftp.yourdomainname then it will ask you User ID and password then you have to put your User ID and password.

۞ How to upload by the using the ftp detail, you will get the long description below.

After login into your Control Panel

Please find below procedure to upload your files:

Please make your home page as index.htm and upload your all file under wwwroot folder. Please don't upload outside of wwwroot folder. Otherwise it will not work.

1) ftp.[protected] ftp.abc.com )

User ID : [protected]@
Password : you have to create after log in to your account


Now you can see two folder :
I) logs
II) wwwroot

and you can upload your file from your computer to your webspace server under wwwroot folder.

2) Through ftp software also you can also upload file..

Please download this software from below URL www.manashosting.com/ftp.exe

And install it in your computer, click as a student and for home use option at the time of installing the software.

It will ask you folllowing details and you have to fill up the box to upload your website...

profile name : website
host name/address : ftp.[protected] ftp.abc.com )
host type : automatic detect
User ID : [protected]@domainname
password : you have to create after log in to your account
click box : Save Password
press apply two time
press ok one time

Now you will see ftp room to host your website...
Left hand side box will be the list of your local computer file...
Right hand side box is your web server file list...
Now click middle arrow mark button to transfer file from Your computer to web server.
Upload your all file inside wwwroot folder.
Note:- On this ftp software click options -->session --> uncheck "use passive transfer mode"
=================================================

I don't know which ftp software that is! I want to know if i can use File Zilla for this??? if so how? can some one let me know how they set up their website or hosted it using Manas hositng... i will be highly grateful... Please help!
======================

How does this work? would someone help me out please?
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

minus 0 — Non registration of Domain

I had booked a new domain with the above cited Bangalore based company on the 03rd of April.2008 and since then I have called them up almost 15 times from Delhi without any help. They accepted my online paymnet made to them through my AMEX card and till date all me problems remain unsoved. I have sent them several e-mails till fdate without any proper response from their end.
I havs also called up their so called Delhi office but with no help. Calling up their Bangalore office is a real ordeal as the people who pick up the phones donet even know how to talk properly. In case they dont address my issue by tommorow I want my moeny back from them.

minus 0 — good packages

Hi guys,
I heard about manashosting packages.They are very good packages with many features.I think manashosting providing good packages at the reasonable rate.I thought of trying this. I am going to take package from manashosting. you can also try manashosting. I heard that it is a good service provider.

minus 0 — good service

Hello guys,
After huge search and comparison I found hosting at Manashosting is most affordable. Also their servers are very fast and reliable. If you are planning to host your site, then you may go blindly with Manashosting, they are excellent.

minus 0 — awesome support and service

Hi,
Manashosting is the best host I ever had.What I like the most about them, is the support; very friendly, professional, and above all very prompt. All the requests are answered within minutes.Great hosting company with top-notch service.

minus 0 — domain name and hosting not working since registered

these are worst people are i ever face in my life. commitment word is not in their dictionary. they have bunch of confused people in C care and support i think they are confused with their own generated systems. i bought two packages from them on 18 aug. and i got one email that my packages are successfully done. since then i tried but nothing is working i chat with them i waste so much time and money on calling but result i Zero.

dont go to them they are worst people in the field of domain and hosting.
set up is easy. you will have to add your package name and domain in helm control panel(helm.manashsoting.biz). better use Cute FTP(it is best) to upload your files. when u connect to ur FTP account(ftp.yourdomainname)(first add FTP accnt and password by clicking -->mydomains-->yourdomainname-->Serv-U FTP-->add)it will take u to default folder. Goto wwwroot and upload ur files there.

if not clear plz contact me
Hello, all manashosting clients

If you need to get good and reliable hosting you can signup to our hosting packages. From last 5+ years we are in the field of linux & windows based web hosting. We are also providing multi location website hosting. You may email us & ask any query you want. We are Happy to support you. hosting.cityemails.com click on that. We also support mission critical webhosting.
manashosting service
manashosting providing excellent service they helped us in each and every step and sometimes they went out of the way to help us. Their support is great and every time we had problem their response was spot on. Their average response time to a support ticket or email is about 3 hours. Another thing which impressed us is the hosting control panel. It is so comprehensive and feature rich that you can almost do anything from it. Regarding servers, they are pretty fast.
manashosting is providing very good service, i heard manay bad reviews about manashosting like Pathetic service from Manas Hosting, and their site is always down but thery are providing very good support and therir technical support is very good always you can contact them through chat, phone, always they are available they are very goode enough in solving customers problems totally manashosting providing very good service
manashosting support
At manashosting, we believe the key to the best business relationships is a thorough understanding of customer needs, priorities and expectations. We also believe that satisfied customers are the result of providing prompt, dependable and worthwhile service. We always strive to deliver innovative products and state-of-the-art technologies that meet the ever-changing requirements of our customers.
considering the low price you pay, manashosting is really good. You get a server that is reliable (it hasn't let me down yet), the customer support is cheery and helpful and the price well, the price is great. I really cant see me being able to go anywhere else and get a better deal for the price I'd be willing to pay. So I won't. I'm going to stay where I am and make manashosting the site for all my web hosting needs.
First Choice For Web hosting – Manas hosting
When we list top web hosting companies the name that we frequently here is Manas hosting.The company which thinks only about providing support and service to their cusotmers.Their first motto is only to give best service to their customers.I personally had very good experience with them.Recently I had a chat with their sales team live support chat.I have pasted the chat history.Just see the details that they have provided to me.
Hi im from manas hosting. what people are saying about service is right. we have a bad services. manas hosting people have 3 employees for three department what ever problems come we have to do.
most of the users are not happy of our service.

you know oct 3rd 12, 000 domains transfered to some others providers because weired service. if you want to know about service just call after 5:30 no body lift the call. if you call to sales dept phone will answer.

my sincere advice is dont go for manas hosting because you will have to tie the toe o[censored]s once you create we will show the picture

we do post regularly in blogs if any user write in blog about manas hosting we do post answer as we do best service with other names.

if you really want to see manas hosting bad services just type manas hosting in google. you will see the post more than website services.

dont go for manashosting..i[censored] register with us we will show you our talent. you cant tolerate for that.
manashosting service
considering the low price you pay, manashosting is really good. You get a server that is reliable, the customer support is cheery and helpful and the price well, the price is great. I really cant see me being able to go anywhere else and get a better deal for the price I'd be willing to pay. So I won't. I'm going to stay where I am and make manashosting the site for all my web hosting needs.
manashosting-Reliable webhosting.
The most important factor in choosing a hosting provider is the quality and speed of the tech support, besides that their prices should be reasonable. In my experience I feel manashosting provides all these facilities. I highly recommend manashosting for Quality, Value and Service. manashosting has always been there with Outstanding Service and Support. I have all my websites hosted with manashosting. I'm so grateful to the people at manashosting for providing REAL customer service. manashosting is very reliable compared to other companies. I am satisfied with the packages. we will get more features in the packages. They are offering 7 days free trial package. I am suggesting my friends to go to this package.
manashosting server
The only excuse I ever get from manashosting is server problems If the email system is down for hours on end, it is the fault of the server. If the websites are going down and won't be active for the best part of the day, it's a server problem. Yet, they never seem able to stop these server problems or go about trying to fix them. A bit more communication would go a long way from manashosting.
manashosting-Reseller packages.
Hi guys,
I feel very happy to share my experience with manashosting. They offer great packages. I went with them in the beginning because it was such a good value and had the best options for growth. I took a 10GB reseller package from manashosting. In this package I got both windows as well as linux hosting in same control panel. Apart from this, I got both java and .net support in this package. And this is the best package for me to do a good business. I got my own DNS with this package. I am very much satisfied with their support team. All the requests are answered within minutes and I refer this to my friends. They are giving good service at low price.
manashosting-Packages.
There are many web hosting companies providing many different packages. I heard about manashosting which is providing good packages at reasonable cost. I thought of trying this manashosting services Recently I have taken a small package that is 25 MB package. In this package I got 25MB web space and 50 GB bandwidth per month. This is a good package I experienced. Simply the best support and service you can find from a hosting company. Better uptime. Not only do they offer great packages, your account is set up very quickly, cheap, reliable, many features. This is great company for hosting. You won't find better offer anywhere else. Now my site is working fine. I am planning to take another good package from them which is suitable to my requirements.
Excellent service manashosting
As i m the old customer of manashosting, I have great experience with manashosting. manashosting is a great service provider, 1st time in India they are offering packages for reasonable price and also they are providing 7 days free trial, This is very help full for the customers.Their technical support is really good.They are good in solving the customers problems. And they are providing 24/6 support.Totally manashosting is a very good service provider.
manashosting best Support
A couple of days ago I had a bit of a problem setting up a database that I needed for testing out some scripts. I decided to try out the manashosting phone support and was pleasantly surprised. Firstly the wait time was around 3 minutes which is certainly a first for a web host, it's not uncommon to be waiting 30-40 mins with some of the hosts out there. Secondly the manashosting support guy was knowledgeable and they are good enough in solving the problems. Certainly manashosting service is a good experience.

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