dear sir,
i have given my vehicle swift vxi KA08M 1781 for removing the dent on quater panel, the mandovi service persons in kolar assured me to homedeliver the vehicle in 2 days,i kept on calling the concerned people, they started daily postponing it then after listning to the stories, i decided to take the vehicle personally and visited the service station on 22/05/12 ar 9:30 am , after seeing me uday ( employee ) told that sir u please wait near the cash counter i will get the vehicle in 5 mins you can take AFTER THE CASHIER REPORTS FOR BILLING, i told ok, but IT WAS DELAYED FOR AN HOUR when i entered the service station, i was shocked to see they are changing my vehicles left head light, front bumper,mud flaps etc with some other vehicle i recorded this in my mobile phone,i opposed for changing the parts with out my consent, then they warned me ATLEAST SIR U WANT UR VEHICLE ARE NOT, THEY TRIED TO MANHANDLE ME AND MY FRIEND, then they forced me to write a satisfactory letter and sign it after that they delivered the vehicle without cleaning even the painting stains in the seat cover, i tried to complain this things to area manager but no proper response.please tell me what should i do now
should i take the media support / file a case on the service station for loss of trust in authorised service station
thanking u
jayashankar
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mandovi motors — Car servicing
If you are planning to get your Maruti Suzuki vehicle serviced from Mandovi Motors near Rajajinagar Toll Gate, please don't. All they do is wash your car and return it back after keeping it from morning to evening. For this glorious service, they charge you 6-7k. They don't even change the oil of the car.