[Resolved]  Maruti Alto — Fraud( Fake sign on insurance claim form with my knowledge)

Address:Haryana

I am Saksham Jindal beg to state that i owned Maruti Suzuki Black Alto Lxi with Registration no:-HR 03 J 2824 . I met with an accident on 30th Dec 09 last year and i have given my car for repair to Berkeley Workshop,Panchkula .They returned my car in Feb10 but i am not satisfied from their work done by them because i noticed some problems like paint,damaged roof,dents on all parts etc.When i complained about this to Manager,they promised me that they will do all the work again.So i submitted my car again after few days of delivery and they returned me in April 10.Even now i am not satisfied with service provided by Berkeley,as i am facing paint problem which started errosion from each corners of my car.And when i have my car back in April ,i got scratch in my car interior at various places,speakers damage,tear & wear in seat cover.During this period they painted my whole ar 4 times and i also told to bring some components like quater panel from Tricity Automobile as because they are not having that item in stock from long time.I even lost my central locking system remote from their workshop and when i asked about it they said,i will be given new one which they have given after a period of one month.
In that time (April10) they(Berkeley Automobile) have taken another claim against my car without my knowledge with my fake signature and i waas acknowledge about this act after i got a letter from Insurance Company(National).Regarding this act i complained in Maruti Suzuki Helpline (Complaint no:- [protected]) and also in Regional Office,Chandigarh where i also submit the fake document to Mr Mitar .Even i asked about this act to Berkeley and i told them i will be going to Consumer Court and Press,they replied that their Firm i.e Berkeley Automobile Ltd,Panchkula did not get any effect on their business & reputation.And after that they sent a man to my home at 11 pm on 9th Sep 10 .I am not getting response from Maruti and your Regional Office till now. Today 20th Sep 10 I have a talk in Mruti Helpline,they informed me that the complaint by me is closed which was also without my knowledge.Today i got new complaint no.-[protected] from helpline.I need a response from your side and also contact no. of Higher Authorities otherwise I will be putting case in consumer court as well as publish in press.I even boycott from your company and suggest other to do so.
I would like to hear from you as soon as possible.

After submit this mail to Maruti the person from Maruti Regional Office, Chandigarh calling me for a meeting.In meeting he was also taking side of Dealer and saying that how can you prove that they cheated you.Even the Dealer was offering me 50000rs for taking back of my complaint on 9th sep 10,but i refussed.
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Aug 13, 2020
Complaint marked as Resolved 
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Saksham Jindal
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