[Resolved]  Maruti Suzuki Alto K10 — Manufacturing Defect

Address:South Delhi, Delhi

I buy Alto k10 VXI model on dated 6th August 2010 on the next day of the launch of this alto k10 model. I bought it from Rana Motors, Safdarjung Enclave, South Delhi, New Delhi. I purchase this car on 6-August-2010 and just after 3 days on 8-August-2010 my car start give me problem of starting beacuse just after 3 day my car show the light of sensor, this is a yellow light just near of the Battery light. when i start my car the light of sensor continously blinking and my car did not start. i call on the same day to the service manager Mr. Negi for this complaint he asked me that in first service we can solve your problem its not a big problem. after 1 month on dated 6- September 2010 when i go to rana motor okhla service station they do all service of my car but tell me that they have no sensor of the new Alto K10 car and in this time we cannot change it. we will change it after 20th September 2010 and they assured me that you not facing any starting problem. ok on that day i come back to my home without any trouble of Starting. but on 11th of September just 5 days of service my car once again do start problem of starting i was on the way of yamuna vihar to seelampur and just in the middle of the Jafrabad road my car stop and did't start. i call on 18004200 and after 1 hour the maruti car assistant service is coming and he do start my car. but the problem is not solve my car is start stoping anytime. i come to my home and parked my car in the parking in between i am very busy so i did't use my car for 2 week. it was a very rainy day so i go to parking for my car but it doesnt start and then once again i call 18004200 and the car assistant service is coming and the machenic tell me that he cannot start my car because this sensor work is only solve in the service station. now my car is stand in my house i am very fedup and now i am going to launge a case against maruti suzuki Rana motor that they give a defected manufactured piece of Alto K10 and change it.
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Aug 13, 2020
Complaint marked as Resolved 
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Hi
Can you give me where exactly that sensor is placed? I am not able to locate where it is...if possible, one photo please.
Also, why cann't you call up the Maruti Toll free number and give complaint on the dealer.
As this is very new product, they wll take the complaint very serious. Why can not you do that?
~Sree

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