[Resolved]  Maruti Suzuki — delay of paying excise refund by the dealer

Sir,
This to bring your notice that I had purchased two Dizire IDL (commercial) from Dewas Garage, Kokata(details as under).
Firstly, there was discrepency at the time of delivery. I was SMS'd by the sales person, the engine no. and the chassis no. of the vehicle supposed to be alloted to me but despite my full payment done, it was given to some other customer for reasons best known to M/S Dewas Garage.
Secondly, I was given two different insurance policies for each vehicle with different date of commencement which caused us lot of agony to claim accident bill.
Lastly, I had submitted all relevent excise refund papers complete for both vehicle to Mr. Subhadeep who issued a receipt for the same.
I have received refund of one vehicle by cheque dated 17.03.09 . In the second vehicle refund, I have almost called at least 50 to 60 times during last 2 and 1/2 months to Mr. Avdesh, Ms. Srawani Das of M/S Dewas Garage but could not get any proper response. Lastly I was given a mobile no. of Mr. Nitin Gami([protected]) of Maruti Udyog. To add insult to injury I was told by Mr. Nitin that there are lacs. of customer of Maruti and it is impossible for him to listen to a mere customer like me.
I have already send a mail to Mr.Sanjeev Kumar of Maruti Udyog for the same but till today there is no reply from his side also.
So, I would request to kindly look into the delay and also arrange for my excise refund else I would be forced to seek the shelter of law of the land.
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received cheque for this vehicle:-
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Invoice No.-VSL08001977 dt. 29/12/2008 01:43 p.m.
Chassis No: MA3FKEB2S00146873
ENGINE nO. D13A-1178764
Reg No. WB-04D-3000
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CHEQUE DUE:-
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Invoice No.VSL08002171 dt. 19/01/2009 11:08a.m.
Chassis No.MA3FKEB2S00148419
Enginev No. D13A-1161594
Reg. No. WB-04D-3085
___________________________________________________Thanking you

Respectfully yours
(for SINGH CABS)
TEJWANT SINGH
11A. A.T.M. Rd. KOL-20
[protected]@hotmail.com
Ph No.[protected]
[protected]