[Resolved]  Maruti Suzuki — Negligent,careless/Mismanagement by,T R Das

RESPECTED SIR,

Regarding this subject it is brought into your kind notice that I had purchased two small items of car at the authorised distributors, which is normally max five minutes job, but even after requesting, inspite of helping the Mr. Das was unresponsive, laughing at me & threatened to me of dire consequences, & took 45 minutes to deliver two small when there was none to purchase before me, & I had to wait w/o any water in such hot summer.

I want to know why maruti emphasis on auth Dis.when their behaviour wih client is non courtious & shameless/ defame Maruti which is Japanese clobaration believe in high customer satisfaction.

Kindly acknowledge & let me know the action taken against Mr. Das

Bill No:003855
dated 25/07/09 amounting to Rs229/ At, ALVA AUTO SPARES PVT., LTD.(MARUTI AUTHORISED DISTRIBUTOR) BEHIND HOTEL 32ND MILESTONE, CHANDER NAGAR, GURGOAN, HR.

WITH REGARDS
PAWAN KR.