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very bad service
very bad service proveided by maruti's service center
i am not setisfied with the maruti service center
Dear sir I have been a loyal customer of Maruti from last many years but now i m very disappointed with the services rendered by your service center Recently on 25 march 2015 I purchased a new wegon R VXI model from Dev moters Aligarh UP and unfortunately after some days my car got damaged by hailstones in Vrindawan in which the front glass and Bonut got damaged Next day I call Dev moters and explain my problem they send maruti representative to my resident and after verification he take the car to work shop on 8 april 2015 and promise to deliver on 17 april 2015 in perfect condition but they dont fulfill their commitment upto 21 april 2015 and daily make a new excuse and demand some more days for delivery But today I m got shocked by seeking the condition of my car It is parked on the roof of the workshop without any care in the very bad condition and it seems to be untouched as it is on 8 april 2015 as i know that it is the company norm to service the car in 24 hour but it takes more than 13 days for the very easy process of replacement of the damaged parts of the car It is very disappointing that your service centers are not fulfill the company norms and make the customers disappointed It is my kind request to take some action against my complain I m waiting for your response and hope the best form your side towards my complain Thank you Regards Navneet
This is regarding service issue. As your best service station is 75 Km away from my town Datia and before handing over car to Prem motors Gwalior I told them that the car combination switch is burning whenever I am using dipper but they told it will be ractified and admit car @10am. But in evening 17:00 I received call that car service done but combination switch is not available so come after 15 days and pay all service charges and paid service cost of rs 3619/-.
Two months back only service was done but your dealer Prem Motors Gwalior again did nothing and taken 3619 without any cause and my main problem remains with my car.I again took risk and drove car in night for 75km without dipper and indicator.
I am feeling this is the major service lapse from Maruti side as non availability of part communication could have been done earlier.
Need a satisfactory revert from your side.
INVOICE No BR15000765
Dr A P MISHRA
MP32 C 0238
[protected]
Two months back only service was done but your dealer Prem Motors Gwalior again did nothing and taken 3619 without any cause and my main problem remains with my car.I again took risk and drove car in night for 75km without dipper and indicator.
I am feeling this is the major service lapse from Maruti side as non availability of part communication could have been done earlier.
Need a satisfactory revert from your side.
INVOICE No BR15000765
Dr A P MISHRA
MP32 C 0238
[protected]
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+91 11 4678 1000 [New Delhi]
+91 22 2659 0478 [Mumbai]
+91 48 4408 8400 [Cochin]
1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
Five days before i visited your service center krishna motors at balaganj lucknow for my maruti suzuki zen estilo for general service when his mechanic cheq my car he told me there is some work of front wheel bearing and clutch i tell him to do all work i submit my vehcile 11 o clock he return my vehcile 7 pm in evening but the problem of front wheel is consistance occur so this type of service you provide ??????