[Resolved]  Maruti Suzuki Ritz - Vxi — Car Braking Failure

Address:Delhi

This is just for all the perspective buyers of new Maruti Suzuki Ritz - Vxi.
I loved this car from the moment I purchased it. The drive and handling has been
utterly smooth. Earlier I had driven cars like Maruti 800 and Santro. So comparatively
I feel its a paradigm shift to drive the new Ritz.
All was well till 2 weeks from the date of purchase. Then suddenly one fine evening while
returning from my office, I got the shock of my life when the cars braking system seemed to have
failed. The car was in first gear and even when I pressed the brake to the fullest, it didn't came
to a hault. & as a result it even bumped into the car ahead. Luckily it wasn't a major fiasco and even
the Sardarji, the owner of the other car was not that much short tempered. I really thank God for saving
me that day. But you know the incident has scared me deep within and only I can tell how I felt during the
rest of the journey home. I drove really slow and the same thing happened twice again.
The next day when I took the car to my dealer DD Motors, their technician said that there isn't any
problem with the brakes. I don't have anything against out here but I don't understand that a car is
a mechanical item and there can be faults in it. Just look at Toyota, Honda etc who have admitted it
and treated their customers at fair levels. Though this might not be the case with the entire fleet of
Ritz cars but I know there is issue in my car. Come on I am not dumb to get my new car crashed.
Anyways, the dealer finally agreed for a full break inspection and they did something called as break
bleeding and when I got my car back in the evening, I was relieved to have my smooth breaks back.

So just in case anyone faces such problem, don't hesitate a single moment cause its your life, your money and
your dear car...

Amit Rangra
[protected]
Was this information helpful?
No (0)
Yes (2)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

@Amit Rangra, Contact [protected]@gmail.com to get ur problem fixed
@Rishi
Thanks Rishi, but I guess after the guys inspected my car and did some work on the brakes, its good to drive it now.

Maruti — i purchase new car but there is fault in car

I purchased a new k10 on 23/10/2011. And there was a mistake in tire on 24/10/2011..i told the Mr. Naremdra Trivedi by whom I purchased, and he told me it will change. Now he send me at katariya and katariya send me at brisone(tyre). Everyone tell me this mistake make from me and its not warranty problem. And then I moved to katariya and tell check my all tire car is vibrating in 65 km. so Chirag Solanki told me it is not issue of tire it is balancing problem. And I told do balancing and after it vibrating then? He told then it is tyre problem,…………..after balancing yet the problem is not solved,I told him now what? Is it tire problem? Then Mr. Chetan comes in picture and he told in I will salve this problem but I will not give u forth tire………………………………I like to ask company y person purchaging a new car?????????? Mentally reliefe and they r playing v me? I called urs ahmedabad support they had not yet reply…………………………..

darshan mehta [protected]
Hi Amit ...Did you face this issue again after maruti technician applied fix on your car? I am facing similar issue and planning to visit maruti service station shortly.

Vivek
Amit,
Vivek,

I am also facing similar issue with my Ritz VXi model, brake becomes to hard and in effective while turning with AC on. Did the dealer solved your issue completely and what is the resolution. I purchased with love, but I am very un happy with brake issue. Appreciate if you could share the resolution so that I will help my dealer to try the same

Basawarajp Pagade
[protected]
Hi
I'm also facing the same problem with the brakes getting hard white the AC is on and when the AC is turned off it works totally fine..
I went to the Service center told the same thing but they said it is not creating any problems we have checked and after some days the same thing again..

John Anthony
[protected]@gmail.com
Hi,

I bought my 2nd Ritz in Dec 2014 till recently I didn't face any problem, however now the brakes are acting weird, while on a slope it becomes hard and doesn't respond and it puts me in shock, my building is uphill and while coming down it always plays foul.
As a consistent customer of Ritz I am sure you will consider this complaint seriously.

Regards,
Nikhil Gawai
Handheld: [protected]

reg tyre

i m ashish thapliyal.i purchased maruti suzuki wagon r vxi at may 2011.after running 11000 km in delhi the tyre conndition start detoriating nw after 24000 km 2 tyres r in bad conditions despite regular servicing.i want a solution for it
Hi, I am facing the same breaking problem with my Ritz vxi automatic. Does anyone got a solution for this. Please let me know .
Kiran.
[protected].
Bangalore
I am also facing the same issue with brakes on the ritz automatic, The brake peddle becomes hard and the car hesitates to stop. I have taken it to a lot of dealers but no use. Does anyone have a solution.
George
Hyderabad

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maruti Suzuki India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6885
    Pending
    0
    Resolved
    1707
    Maruti Suzuki India Phone
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    Maruti Suzuki India Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all Maruti Suzuki India contact information