[Resolved]  Maruti Swift Dzire — No delivery of Swift Dzire (Booking Date 11 April 2009)

Maruti Swift Dzire Complaints- Delay in delivery

Three month back I have booked Swift Dzire VXI by giving Rs. 10000 as advance. As told by one of executive Mr. Dinesh Sharma & senior officer Mr. Rakesh Bhardwaj of M/s T.R. Sahni Motors Pvt. Ltd. that we will deliver the car within 15 days. I have booked the car vide R.No. 24171 dated 16/04/2009 & paid chq. No. 956285 dated 11/04/2009 of Syndicate Bank, Dev Nagar, New Delhi, but till now I have not delivered the car. Moreover several times I speak to Mr. Dinesh (executive), Mr. Sharad (senior to Mr. Dinesh) and Mr. Rakesh Bhardwaj (G.M.) of M/s. T.R. Sahni Motors (P) Ltd. but they are simply misguiding and not giving exact date of delivery of car. I once again wants to know the exact date and time for delivery of car and the true reason of delay as Maruti is valued brand in Auto Industry if such type of things happens with genuine customer like me then the image of Maruti will spoil and people will not trust on the commitments made by authorized dealer of Maruti. Hence I request you to take the matter seriously not only for me but for the image of the Company as well.

By Jitendra Kumar Jain


C.C. to M/s. T.R. Sahni Motors (P) Ltd. (Auth. Dealer)