Dear Sir,
this in refrence to the poor service recived from your Dealer cum service center Pankaj Motors Moga, I had an ALTO CAR, on MY Mothers Name- Pushpa Singal, Car Number - PB04K 3739. We had an accident on 13th of Feb 2009 near Moga. So we have Given the Car to Nearer Service center M/S Pankaj Motors. for the repair work
but after that the quality of the repair & the dealing was so poor that i can't not expalin you, please note the things we have faced
1) Windows were changed brand new, but if you see thier alighnment in Not proper
2) Painting doen is so poor that at some protion the old Paint is visible below the second coating
3) There was high amount of sound Whcih was coming from the shocker ( though they have Attended after three days
4) They have stolen the petrol from the CAR
5) still high amount os Sound is coming from the silencer, on asking they are telling there is problme in mesh of silencer it has broken, then why the same was not calimed or repair,
6) They have stolen the Plastic covers of the CAR
7) its centeral locking siren is not working, now even after the accident the same was working
on talking about the same to the owner, he satrted shouting at me and come togehter with his employees, at that moment i was feeling that they will beat me up.
it was a ruthless experince, still i am not satisfied with the service, please lookinto the matter, this kind of service i can get from the local mechanic then what is the use of getting in touch with the MAruti
hoping for a quick response
thanks & regards
Puneet Singal
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