[Resolved]  Maruti Udyog — cheted by the MAruti Service center

Dear Sir,

this in refrence to the poor service recived from your Dealer cum service center Pankaj Motors Moga, I had an ALTO CAR, on MY Mothers Name- Pushpa Singal, Car Number - PB04K 3739. We had an accident on 13th of Feb 2009 near Moga. So we have Given the Car to Nearer Service center M/S Pankaj Motors. for the repair work

but after that the quality of the repair & the dealing was so poor that i can't not expalin you, please note the things we have faced
1) Windows were changed brand new, but if you see thier alighnment in Not proper
2) Painting doen is so poor that at some protion the old Paint is visible below the second coating
3) There was high amount of sound Whcih was coming from the shocker ( though they have Attended after three days
4) They have stolen the petrol from the CAR
5) still high amount os Sound is coming from the silencer, on asking they are telling there is problme in mesh of silencer it has broken, then why the same was not calimed or repair,
6) They have stolen the Plastic covers of the CAR
7) its centeral locking siren is not working, now even after the accident the same was working

on talking about the same to the owner, he satrted shouting at me and come togehter with his employees, at that moment i was feeling that they will beat me up.

it was a ruthless experince, still i am not satisfied with the service, please lookinto the matter, this kind of service i can get from the local mechanic then what is the use of getting in touch with the MAruti

hoping for a quick response

thanks & regards

Puneet Singal
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maruti Suzuki India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6885
    Pending
    0
    Resolved
    1707
    Maruti Suzuki India Phone
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    Maruti Suzuki India Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all Maruti Suzuki India contact information