[Resolved]  Maruti Udyog Ltd (Dealer - D. D. Motors) / Wagon - R — Not listening to complaint of product under warranty period

Hi,

I had purchased a OMni lpg from Kavisha. Motors-kamla Nagar, Agra (Dealer of Maruti Udyog Ltd.), Regn. No. UP80 AQ 8580 on 02nd Feb' 2006. On the very next day i.e. 31st July i was facing a problem in Starting of vechiles then i called up the executive of Kavish Motors who entertained me while purchasing the New car and explained him the same problem. But he replied that we are not responsible for any sort of problem but the car is under warranty period of 2+1(one) year thats why i am in a position to file this complaint. I called him up several times but no satisfactorily reply is yet been received. Now the problem is so severe that on one can even sit at the back seat, the car makes noice noise a lot and it is affecting the wheels aswell.The Vechicle has visited the workshop 36 times As prescribed by Kavisha Motors.
I had asked Regional Office many times, but the response was not quite well.
I had asked mr. Sachin Gupta (territory sales manager) to lookup the matter, instead of looking he just remove the vechicle warranty.kindly look in this matter early.



If you please have a look in this matter i will be highly obliged.

Complaint against: Kavisha Motors (Dealer of Maruti Udyog Ltd, True Value
Kamala Nagar,
Agra
Ph.[protected]
Workshop manager - Naveen Chaurasia([protected] )




Thanks & Regards,
Tanuj Garg
Sevla Sarai
Agra- 110 035
Ph. [protected]
Product - Omni
Purchased in the name of my Father- Mr. R.S. Agrawal