[Resolved]  Max new york insurance — Policy release without my knowledge or consent

Address:Ernakulam, Kerala

Dear Sir,

Please help us.

Max New yor has issued a policy[protected] in my name without my knowledge or consent.

We now understand the policy was taken in my name by India Bulls along with a business loan (loan account number LIFSCCN[protected]. The loan which was for 3 years is even over now.

To our dismay we find India bulls has used one of the cheques submitted by us as security against our business loan to take an Insurance policy with Max New york without our knowledge or consent.

The insurance application form carries a signature which is not put by me. I was not informed nor have ever permitted anyone to do so.

I come to know of this policy only when I get an "sms" reminder from Max New York asking me to pay the policy pending due to avoid laps of policy recentilly.

When we repeatedly contacted Max New york and India Bulls local office here, after repeated followup, we got the policy documents which were almost 2 and half years old from India Bulls local office.

1. The Signature in insurance application form is not mine
2. The policy documents were not sent to my address .
3. I was unaware of such a policy till more than 2 years now.
4. I am informed that to keep my policy active, I need to pay further premiums or else I will have to lose money that has already been paid.
5. I come to know of the policy through a premium payment reminder sms


We contacted both India Bulls and Max New York customer services and we have not received any actions from them. We have been now repeatedly asking customer service and still not respose.


We didnot/donot such acts from a reputed and reliable companies like this.More over such incidents should not repeated to other customers too,

More over We are also not in a situation to continue the policy as the premium is high value.

We humble request you to understand our pathetic situation and kindly instruct for necessary actions.

Best regards,
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Dear Sir,

We have noted your concern. Our customer representative will be in touch shortly to review this case and investigate further.

Sincerely
Max New York Life Insurance

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    Ernakulam, Kerala
    Kerala
    India
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