[Resolved] Max New York Life Insurance Co. Ltd. — Mis-selling of policies | |||
I had taken a personal loan from Barclays Finance and the representative had forced me to buy the Insurance policy of Max New York Life Insurance stating that the loan amount will be safeguarded against the policies and it will be a one-time payment. They also topped up the insurance premium amount to the sanctioned loan amount and issued the policies. After a year, I have been receiving calls from Max New York Life Insurance to pay the next premium. I had agreed to take the policy from Barclays Finance since it was mentioned that this is a one time payment. I am unable to pay the premium for consecutive years. Kindly help me to receive the premium amount paid back from the Insurance Co. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Dear Sir or Madam,
Thank you for your reply. Please find details as requested.
Policy No.[protected] &[protected]
Contact No.[protected].
Hope to resolve this issue
Thank you for your reply. Please find details as requested.
Policy No.[protected] &[protected]
Contact No.[protected].
Hope to resolve this issue
Dear Sir/Madam,
I'm not satisfied with the response sent to me. I had already informed that I had not received the original document and only after constantly informing Barclays did they arrange for a duplicate after over 6 months time. Hence your reply stating that I have not informed within the free look period does not justify your explanation.
Kindly ensure that you hold the representatives of Barclays responsible for mis-selling the policy.
Hope to hear positively.
I'm not satisfied with the response sent to me. I had already informed that I had not received the original document and only after constantly informing Barclays did they arrange for a duplicate after over 6 months time. Hence your reply stating that I have not informed within the free look period does not justify your explanation.
Kindly ensure that you hold the representatives of Barclays responsible for mis-selling the policy.
Hope to hear positively.
Dear Sir,
Thank you for your query.
Our customer service representative has been in touch with you and has communicated our decision. In case of any further queries please feel free to write into us at [protected]@maxnewyorklife.com
Sincerely
Max New York Life Insurance
Thank you for your query.
Our customer service representative has been in touch with you and has communicated our decision. In case of any further queries please feel free to write into us at [protected]@maxnewyorklife.com
Sincerely
Max New York Life Insurance
We have noted your concern. Can you please email us your Policy number and Contact details at [protected]@maxnewyorklife.com. On receipt of these details, our customer representative will be in touch to review this case further and answer your queries.
Sincerely
Max New York Life Insurance