[Resolved]  Maxx Mobile — Warranty Period - Mishandling of Handset

Address:Jabalpur, Madhya Pradesh

The complaint is regarding a handset MQ868 from Maxx Mobile.
I purchased it on 16th Oct 2010 & after 20 days it is gone to Service center.
I had to pay for broken display & swollen battery was replaced, though it was 20 days old.
When i received the handset in Dec. 2010 after 1 month, it's display was fixed wrongly.
So again it went to service center within a day.

The mobile gets switched off & on while i am talking, it's display got broken for unknowingly reasons.
Same was shown to Support Center in Jabalpur, but guys have no clue what to do & how to do.
It is escalated to the company. I got revert that it was mishandled & warranty is to Support clients, whereby they are completely unable to provide any support.

Today, 9th Feb. 2011 its more than 120 days i haven't received

The company has no say in this issue or unable to resolve.
Defective handset was denied to be replaced or any refunds.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maxx Mobile
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    89
    Pending
    0
    Resolved
    54
    Maxx Mobile Phone
    +91 22 3366 2222
    Maxx Mobile Address
    16th Floor, DLH Corporate Park,S.V. Road, Goregaon (West), Mumbai, India - 400062
    View all Maxx Mobile contact information